Virus/Malware reporting and removal

What is it?

This will be used to inform IT Services about the possibility of a malware/virus infection on a University-owned asset or service. This does not include e-mail which should be addressed via Spam/Phishing e-mail reporting.

Who can request this?

All MSU Denver

Requirements

Please provide the University-owned asset's tag or the service you believe to be infected along with what alerted you to the possible infection.

What to expect

After vetting the request, ITS will reach out within 1 business day to follow up and begin researching the request.

 

 
Request Service

Details

Service ID: 46057
Created
Thu 10/1/20 7:04 PM
Modified
Tue 11/10/20 3:36 PM
Catalog Visibility (what users can use/see this service in the Client Portal?)
Internal: Only for ITS use
Restricted: access restricted to ITS and another group
Unrestricted: All users can access
Unrestricted