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Services or Offerings?
Report an IT Security Issue
  1. Services
  2. Information Security
Submit any non-emergency information security issues, questions, or concerns here
Student Success Collaborative (SSC) Navigate
  1. Services
  2. Administrative & Business Applications
Information and assistance on the SSC Navigate desktop and mobile app for staff, faculty, and students.
Lost or Stolen computer / device
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Report a lost or stolen MSU Denver device to ITS.
Expanded Banner Access/Permissions Request
  1. Services
  2. Administrative & Business Applications
  3. Banner
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
Blackboard Archive File Request
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
Request a Blackboard Archive File after the decommissioning of Blackboard Learn.
Course Level LTI integration Specific Integration
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
Request Course Level LTI integration Specific Integration for specific publisher vendors that are course level integrations with Canvas and require ITS to complete configuration steps on-behalf of the faculty member.
IT Project Request
  1. Services
  2. IT Professional Services
  3. Project Management
Submit a project proposal that requires IT support.
Watermark Faculty Success (formerly Digital Measures)
  1. Services
  2. Teaching, Learning & Classrooms
Online Tutoring
  1. Services
  2. Teaching, Learning & Classrooms
MSU Denver has contracted with a vendor to provide 24/7 virtual tutoring to supplement existing internal academic support available through the Tutoring Center, Writing Center, and Math Tutor Lab.
SharePoint Sites (Intranet)
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Report login issues or errors with a SharePoint (Intranet) site or request a new site.
Banner Workflow Modifications
  1. Services
  2. Administrative & Business Applications
  3. Banner
Business process owners can request changes to current Banner Workflows.
Digital Sign Requests
  1. Services
  2. Audiovisual Services
Request a new digital sign for your department or request changes to your current sign(s).
DNS requests
  1. Services
  2. Network & Wireless
Request for DNS changes (static IPs, etc.)
Employee Separation
  1. Services
  2. User Accounts & Access
  3. Employee Permissions & Transitions
Supervisors submit notification of a separating FTE or student employee so HR and ITS can conduct proper off-boarding.
Classroom, Lab, or Conference Room design consultation
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Consult with ITS to design technology-enhanced learning and meeting spaces