Adobe Creative Cloud is a set of applications and services from Adobe Inc. that gives subscribers access to a collection of software used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services. Common applications include Acrobat, Photoshop, Illustrator, InDesign and Premiere Pro. Other applications included in this suite are included, but not limited to, the tags of this article located beneath the title.
This article applies to all Adobe products offered by MSU Denver to Faculty, Staff and Students. There are different levels of access depending which group you belong to. Please read carefully to understand these differences.
Quick Information
VENDOR: Adobe
PRODUCT: Creative Cloud
VERSION: 2024, 2023, 2022, 2021
LICENSE TYPE: Named user license
REQUIRES VPN: No
PLATFORM: Windows & Mac
Who is licensed to use Adobe Creative Cloud?
Staff
All full-time and part-time staff (but not student employees) are granted a license to use the full suite of Adobe Creative Cloud products. Once a person has been designated with the "worker" status by HR in Workday, they will be granted a license within 48 hours. Staff are able to use and install Adobe products on a maximum of 2 devices. This limit includes personal and university-owned devices but does not include university-owned devices designated as "shared use" such as a computer lab.
Faculty
All designations of faculty members (full time, part time, associate, adjunct etc.) are granted a license to use the full suite of Adobe Creative Cloud products. Once a person has been designated with the "worker" status by HR in Workday, they will be granted a license within 48 hours. Faculty are able to use and install Adobe products on a maximum of 2 devices. This limit includes personal and university-owned devices but does not include university-owned devices designated as "shared use" such as a computer lab.
Students
All students and student employees
are automatically granted a license for Adobe Spark. This is a basic level access that grants the user access to apps like Premiere Rush, Fresco, Bridge, Photoshop Express, Aero, and Character Animator. This does not include applications like Acrobat, Photoshop, Illustrator, etc.
University-owned device with the shared device licensing installed
The aforementioned Adobe Spark license allows students to use the full suite of Adobe products (Photoshop, Illustrator, Acrobat etc.) on a university-owned device that has been configured properly for shared-use. In other words, students with this default level of licensing, can use the full suite of Adobe products on MSU Denver devices where those apps have been installed but CANNOT use them on personally owned devices except those basic apps previously mentioned with Adobe Spark. Good examples of this are computer labs or departmental shared devices like at a front desk.
Personally-owned devices
Students CAN request access to a license to use the full suite of Adobe products. We have limited licenses available for this and students can request access below. Be aware, that access to the full suite will be terminated after the student is no longer registered for classes.
How do I request access to Adobe Creative Cloud?
- For Faculty and Staff, there is no need to request access, follow installation instructions in the next section.
- For Students and Student Employees, you may need to request access depending on your use case scenario:
- For university-owned devices, there is no need to request access, follow the installation instructions for multi user devices below.
- For personal computers, please fill out a Adobe Creative Cloud for Students request form to be assigned a license.
How do I install Adobe Creative Cloud?
- For MSU Denver issued single user Windows computers (such as an individually assigned laptop for a full time staff member): open the Adobe Creative Cloud app from your Start menu, find the app you wish to use, click Install.
- For MSU Denver issued single user Mac computers (such as an individually assigned laptop for a full time staff member): open the Adobe Creative Cloud app from your launchpad or spotlight search, find the app you wish to use, click Install.
- For MSU Denver issued multi user Windows & Mac computers, (such as a front desk machine, department computer lab or general computer lab) please submit a Software Request for University Devices so that we can schedule a deployment.
- For personal computers, go to https://www.adobe.com/, sign in with your MSU Denver email address and password, click the waffle icon in the top right-hand corner, then click Adobe Creative Cloud. There you will find all the apps you have access to and options for installation.
How do I access Adobe Creative Cloud?
Once you have installed Adobe Creative Cloud from one of the methods above, you can launch the application from your Start menu (Windows) or Launchpad (Mac), the application will connect to your license server and you will be able to use it.
Additional Support Resources
If you require assistance using the application, please contact your instructor, department tutor, or supervisor for help. You can also view the help articles below.
If you experience trouble installing the applications on a University-issued device, you receive license errors, or you feel it is not running correctly, please submit a Software Issues & Errors request.
If you experience issues installing the applications on a personal device, please visit https://helpx.adobe.com/support/support-new/resolve-di-issues.html.
Adobe app issues - https://helpx.adobe.com/support/support-new/support-apps.html#phsp
Adobe app tutorials - https://helpx.adobe.com/support/support-new/learn-apps.html#phsp
Adobe app LinkedIn Learning courses - https://www.linkedin.com/learning/