Popular Services
Computing technology requests for faculty, staff, student employees and students
Can't find the service you need? Have a technical question? Use this request form!
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Request assistance with the support, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Supervisors submit notification of a separating FTE or student employee so HR and ITS can conduct proper off-boarding.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
Request access to utilize the MSU Denver VPN, GlobalProtect
Request access to tools that allow your user administrative privileges on your MSUDenver asset
Request a change to your NetID or display name due to legal name changes.
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Learn about Microsoft's generative AI chat tool and how to use it securely at MSU Denver.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Students can remotely access and use MSU Denver Computer Lab machines from their personal computer.
Get assistance with errors affecting your email or calendars!
Request assistance troubleshooting software failures, configuration issues, and error messages.
Get support to successfully print to campus printers from an MSU Denver computer.
Request the coordination of e-recycling and surplus of old equipment
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Submit Duplicate IDs generated in Banner that need to be deactivated.
Report hardware issues with MSU Denver assets and accessories.
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.