My First Login


Newly-accepted students and employees follow these steps to configure your login settings on your MSU Denver account.


Congratulations and Welcome to MSU Denver!

Please take a minute to set up your MSU Denver NetID Account and Password

Your MSU Denver NetID provides access to many of the tools you will use during your time at MSU Denver. Most of these accounts are single sign-on, and setting up your password now will simplify getting logged in to register for classes, check your email, and manage your student/staff account.

Before you begin...

Ensure your MSU Denver NetID account is ready to be used before following these instructions.

  • Student accounts are created within 24 hours of being accepted by the University.
  • Employee accounts are created within 24 hours of the position's start date.
  • Only active students or employees can use their NetID account to log in to MSU Denver technology systems. For more details, please see NetID General Information.

You will also need access to the email address and phone number you used to register with/apply to the University. If you no longer have access to any of these accounts or devices, please contact the ITS Service Desk for login support.


Step 1: Retrieve your NetID, email address, and student/employee ID number (aka your 900 or 901 number)

  • Students: This information can all be found in your acceptance letter within the application system.
  • Employees: This information can all be found in the employment offer letter you received from MSU Denver.
    • Both: Note your MSU Denver email address in the letter. Your "NetID" (username) is the portion before the @ symbol.

Step 2: Set up your NetID password

  1. Navigate to the email login page at
  2. Enter your MSU Denver email address (obtained in Step 1).
  3. Click Next.
  4. On the next screen, click Forgot my password.

    Forgot my password option on sign-in window
  5. On the next screen, enter either the displayed characters or the words from the audio recording into the verification text box.
  6. Click Next.

    Get back into your account screen
    If you get an error reaching the Get back into your account screen, please call IT Services at 303-352-7548. Please have your student ID number or employee ID number (900/901 number) ready when you call.

  7. Click the Alternate/personal email option.
    • Note: Your account recovery email is automatically set up using information you provided during registration/application. You can update this address or add an alternate phone number after you've logged in, if desired.
  8. If prompted, enter the information being requested to verify your contact information.
  9. Click the Email button.

    Selecting alternate email option
  10. Check your email for a message with a verification code.
  11. Enter the verification code into the text field.
  12. Click Next.

    Enter verification code sent to your chosen method
    If you get an error using your account recovery options, please call IT Services at 303-352-7548. Please have your student ID number or employee ID number (900/901 number) ready when you call.
  13. Enter a new password into the Enter new password and Confirm new password fields.
  14. Click Finish.

    Enter and confirm password screen
  15. You should receive a message saying your password has been reset. Click the text "click here" to continue.

Step 3: Set up Multi-Factor Authentication (MFA)

  • You should receive a prompt indicating the system requires more information to keep your account secure. If not...
    1. Enter your MSU Denver email address (obtained in Step 1).
    2. Click Next.
    3. Enter your password (obtained in Step 2).
    4. Click Sign In.
    5. This should give you the prompt about requiring more information.
  • Follow the prompts provided to set up your additional authentication factor(s).


Your NetID is now ready for use on the Student Hub, Faculty & Staff Hub, Student Profile, Employee Services Menu, Canvas, email, and other services.



Article ID: 120555
Tue 11/17/20 11:57 AM
Wed 5/3/23 1:17 PM

Related Services / Offerings

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ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.