What is the live proctoring service (ProctorU Live+)?
ProctorU Live+ combines student authentication with a live proctor for high-stakes assessments. For any assessment set up with ProctorU Live+, the live proctor conducts student authentication and witnesses the student complete the assessment in real-time. This is is provided as an alternative to using the MSU Denver Testing Center for human proctoring of assessments. The University recommends against requiring ProctorU Live+ on more than two assessments per course.
How much does the live proctoring service (ProctorU Live+) cost? Who pays for this service?
Human-proctored exams served through ProctorU Live+ incur a charge directly to MSU Denver that is paid by the institution on your behalf.
Key reminders when setting up a ProctorU Live+ exam for students to take
For students to be successful in locating your exam when registering to take a Live+ exam, please remember these tips when setting up your ProctorU Live+ exam:
- Include the following information in your exam title: Exam Name, Instructor Full Name, CRN, Semester, Course Info (Subject /Course# / Section#)
Example: "AAA-1010-001 33333 - Exam 1 - Rowdy RoadRunner - Fall 2021"
- Advise all Access Center students well before the exam that if they chose to use ProctorU, they must communicate with you personally before scheduling so you can create what ProctorU calls a single user exam where you can list any accommodations.
How do I get started setting up a live human-proctored exam with ProctorU Live+?
ProctorU provides direct assistance to both students and instructors for their services, including technical issues and microphone/camera support. If you need assistance using ProctorU, please reach out to their 24/7 support team: