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Welcome to the MSU Denver ITS Client Portal!

This portal hosts ITS client-facing operations, including ticketing, knowledge base, project management, and more!

  •   First time here? You can watch our how-to video below or review our Client Portal User Guides.
  •  Need to view or update your ticket(s)? Check My Tickets.
  •   New to MSU Denver? Check the Technology Roadmap (Student or Employee) to learn what's available.
  •   Need to request service or report an incident? View our Service Catalog to place your ticket.
    •  Can't find the appropriate service to submit your request or report an issue? See our Get Help! options.

Campus Computer Lab Hours

Summer-Fall Break: 8/14 - 8/20

The Tivoli 225 lab is open 8 a.m. – 5 p.m. Monday - Friday. All other labs are closed.

Fall Semester

Tivoli 225 Mon - Thu
Fri & Sat
Sun
8 a.m. – 9 p.m.
8 a.m. – 5 p.m.
Closed
Science 1058/1060 Mon - Thu
Fri & Sat
Sun
8 a.m. – 9 p.m.
8 a.m. – 5 p.m.
Closed
Plaza 307 Mon - Thu
Fri
Sat & Sun
8 a.m. – 9 p.m.
8 a.m. – 5 p.m.
Closed
West Classroom 244 Mon - Thu
Fri
Sat & Sun
8 a.m. – 9 p.m.
8 a.m. – 5 p.m.
Closed
Administration 260 Mon - Thu
Fri
Sat & Sun
8 a.m. – 9 p.m.
8 a.m. - 5 p.m.
Closed

Please see Student Computer Lab FAQ for a lab locations map and other info.

Contact the ITS Service Desk

  Phone / Remote support
303-352-7548
  • Option 1:  Login/password Support
  • Option 2:  Canvas questions 
  • Option 3:  On-campus Classroom support
  • Option 4:  All other requests, incidents and follow-up on open/escalated tickets

    Phone Support Hours
  • Login Support: 24/7 availability
  • Canvas Support: 24/7 availability
  • Campus Classroom support: During scheduled classes
  • Escalated, on-campus Service Desk:
    • Mon-Thurs: 8:15 - 4:30 p.m.
    • Friday: 10 - 4:30 p.m.
  In-Person, Walk-Up Support

Full-service walk-up support is now available in West Classroom 243.

Fall Walk-in Hours: 

Mon-Thurs: 8:30 a.m. - 4:30 p.m.
Friday: 10 a.m. - 4:30 p.m.


You do not need an appointment to walk-in to WC 243 during the above hours.
Auraria Campus Maps

Hybrid Meeting Resources

Need help running meetings or classes with both in-person and remote participants?

Browse our Hybrid Meeting Resources for tips and tutorials on hybrid working and learning.