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Welcome to the MSU Denver ITS Client Portal!

This portal hosts ITS client-facing operations, including ticketing, knowledge base, project management, and more!

  •   First time here? You can watch our how-to video below or review our Client Portal User Guides.
  •   New to MSU Denver? Check the Technology Roadmap (Student or Employee) to learn what's available.
  •   Need to request service or report an incident?  View our Service Catalog to place your ticket. 
    •  Can't find the appropriate service to submit your request or report an issue? See our Get Help! options.

Campus Computer Lab Hours

Thanksgiving Break

For the week of Thanksgiving, the Tivoli 225 lab will be open M-W, 8 a.m. – 5 p.m. All other labs will be closed. Campus is closed Thursday & Friday.

Fall Semester

Tivoli 225 M-Th
Fri
Sat & Sun		 8 a.m. – 9 p.m.
8 a.m. – 5 p.m.
Closed
Science 1058 M-Th
Fri
Sat & Sun		 8 a.m. – 9 p.m.
8 a.m. – 5 p.m.
Closed
Plaza 307 M-Th
Fri
Sat & Sun		 8 a.m. – 8 p.m.
8 a.m. – 4 p.m.
Closed
West Classroom 244 M-Th
Fri
Sat & Sun		 8 a.m. – 8 p.m.
8 a.m. – 4 p.m.
Closed
Administration 260 M-Th
Fri
Sat & Sun		 8 a.m. – 9 p.m.
8 a.m. – 4 p.m.
Closed

Please see Student Computer Lab FAQ for a lab locations map and other info.

Contact the ITS Service Desk

  Phone / Remote support
303-352-7548
  • Option 1:  Login/password Support
  • Option 2:  Canvas questions 
  • Option 3:  On-campus Classroom support
  • Option 4:  All other requests, incidents and follow-up on open/escalated tickets

    Phone Support Hours
  • Login Support: 24/7 availability
  • Canvas Support: 24/7 availability
  • Campus Classroom support: During scheduled classes
  • Escalated, on-campus Service Desk:
    • Mon-Thurs: 8:15 - 4:30 p.m.
    • Friday: 10 - 4:30 p.m.
  In-Person, Walk-Up Support

Full-service walk-up support is now available in West Classroom 243.

Fall Walk-in Hours: 
Mon-Thurs: 8:30 a.m. - 4 p.m.
Friday: 10 a.m. - 4 p.m.

You do not need an appointment to walk-in to WC 243 during the above hours.
Auraria Campus Maps

Hybrid Meeting Resources

Need help running meetings or classes with both in-person and remote participants?

Browse our Hybrid Meeting Resources for tips and tutorials on hybrid working and learning.