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Welcome to the MSU Denver ITS Client Portal!

This portal hosts ITS client-facing operations, including ticketing, knowledge base, project management, and more!

  •   First time here? You can watch our how-to video below or review our Client Portal User Guides.
  •  Can't find the appropriate service to submit your request or report an issue? See our Get Help! options.
  •  Need to review your closed tickets in our old system? Review this article for instructions.

Contact the ITS Service Desk

Phone   303-352-7548
  • Option 1:  Login Support
  • Option 2:  Canvas questions 
  • Option 3:  Classroom support
  • Option 4:  All other questions and open tickets
In-Person COVID-19 update: For health and safety, unscheduled drop-in services are currently suspended.

ITS can support many services remotely, and we will work with you to schedule an appointment if in-person support is needed.

Service Desk Hours

Monday – Thursday 8:15 a.m. – 5 p.m.
Friday 10 a.m. – 5 p.m.
Over-the-phone login assistance available 24/7

Campus Computer Lab Hours

Spring 2021

Tivoli 225 M-R
8 a.m. – 8 p.m.
8 a.m. – 4 p.m.
Science 1058 M-R
8 a.m. – 4 p.m.
8 a.m. – 4 p.m.
Administration 260 M-R
8 a.m. – 4 p.m.
8 a.m. – 4 p.m.
Plaza 307 Currently closed 
West Classroom 244 Currently closed