Service Catalog

Categories (14)

User Accounts & Access

MSU Denver account and login support; access requests for new employees.


Get Workday Launch Support from HR, Finance, and ITS.


Course shell administration requests for Faculty

Teaching, Learning & Classrooms

Support for on-campus learning environment and online learning tools.

Email & Calendar

Email and calendar services including account changes, delegation, distribution services, and the creation of shared email boxes.

Hardware, Software & Printing

Request hardware and printers; software distribution services for students and employees.

Administrative & Business Applications

Workday Support, Banner Requests, Health Center Systems, and auxiliary enterprise services.

Network & Wireless

Wirless network issues reporting, VPN (GlobalProtect) requests and issues, and wired internet access.

Communication & Collaboration

Phones, Teams, OneDrive, SharePoint, and network drives

Information Security

Report issues or request enhancements and support in on-campus classrooms and computer labs.

IT Professional Services

Project management, procurement, and application development services.

Infrastructure Services

Services including data center management, server virtualization, and systems management and operations.

Audiovisual Services

Digital Sign support, AV equipment for teaching, classroom & conference room design consultation.

Get Help!

Create a General Service Request or Incident ticket if you cannot find what you need in other parts of the catalog.