My Recently Visited Services
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Request assistance managing your RAVE emergency alert settings
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Can't find the service you need? Have a technical question? Use this request form!
Request to create a Faculty/Staff personal website on our sites.msudenver.edu platform utilizing WordPress
Identity and access management is a service provisioned via SaaS partner Sailpoint using its product IdentityNow.
At the end of Phase 1, this service assigns birthright access and permissions to certain applications.
Birthright means that by the nature of belonging to an organization or being in a role, predefined access and permissions are granted.
The system also automate the provisioning of access and permissions to many applications via APIs or Web Service Calls.
In its final implementation (after Phase 3 or 4) this service will allow users and supervisors the ability to request access and permissions.
Faculty can request that their Canvas course be entirely reset (erased including all student data).
Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Submit this request if you need to recycle or end the lease on a printer.
Request assistance configuring or using OneDrive for Business.
Request Course Level LTI integration Specific Integration for specific publisher vendors that are course level integrations with Canvas and require ITS to complete configuration steps on-behalf of the faculty member.
This service is for a student hoping to earn course credit from their relevant work experience/background. Target course(s) in which they feel they hold mastery/competency need to be identified, and this also ultimately involves approval from the department chair or faculty expert who would be grading the final portfolio.
Request assistance creating or managing your distribution group in Office 365/Outlook
Submit any non-emergency information security issues, questions, or concerns here, including reporting any suspected malware or virus.
Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.
Request IT assistance with individual and departmental office moves.
Request a change to your NetID or display name due to legal name changes.