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Computing technology requests for faculty, staff, student employees and students


Faculty can request Windows laptop carts for class teaching needs.


If your department has ordered a new leased printer, submit this request to prepare for the configuration by ITS.


Submit Duplicate IDs generated in Banner that need to be deactivated.


Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.


Can't find the service you need? Have a technical question? Use this request form!


ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.


Request access to tools that allow your user administrative privileges on your MSUDenver asset


Get support or report technical issues using Microsoft Teams.


If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.


Supervisors submit notification of a separating FTE or student employee so HR and ITS can conduct proper off-boarding.


Request assistance configuring or using OneDrive for Business.


Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.


Seek help signing into your desk phone or report other questions or issues you are having with your phone.


Request changes or support with the configuration of ShoreTel services


Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).


Submit a project proposal that requires IT support.


Request audiovisual equipment and support services for teaching and learning.


Request access to utilize the MSU Denver VPN, GlobalProtect


Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.


Request to create a Faculty/Staff personal website on our sites.msudenver.edu platform utilizing WordPress


Report any problems accessing the network from an existing wired connection.


Request a change to your NetID or display name due to legal name changes.


Only available to App Admin, Application Development teams to request DBA services