My Recently Visited Services

Students can use their own devices to remotely access applications available in MSU Denver computer labs.

Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).

This service is for faculty who need to request physical-format video be converted to digital format.

Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.

Computing technology requests for faculty, staff, student employees and students

Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.

Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.

Request assistance creating or managing your distribution group in Office 365/Outlook

Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.

Request access to utilize the MSU Denver VPN, GlobalProtect

Request assistance installing or using the Yuja media platform.

Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.

Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.

Students or staff that are deemed inactive, and their account is deactivated can reach out for support and to ask further questions

Get Workday support from HR, Finance, and ITS.

ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.

Can't find the service you need? Have a technical question? Use this request form!

Submit a request for a project that requires ITS support.

Request a change to your NetID or display name due to legal name changes.

Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.

Learn about Microsoft's generative AI chat tool and how to use it securely at MSU Denver.

ITS can assist with integrations between Banner systems/data and third-party web services.

ITS support to orient faculty on the technology tools in on-campus classrooms