My Recently Visited Services
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Get support to successfully print to campus printers from an MSU Denver computer.
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Request assistance troubleshooting software failures, configuration issues, and error messages.
Report any problems accessing the network from an existing wired connection.
Request assistance creating and managing a Microsoft Team for class lectures and collaboration
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Can't find the service you need? Have a technical question? Use this request form!
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Computing technology requests for faculty, staff, student employees and students
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
Request Access to the Enterprise Data Warehouse reporting environment.
Faculty can request that their Canvas course be entirely reset (erased including all student data).
Request access to utilize the MSU Denver VPN, GlobalProtect
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Request data restoration from network drive data backup (not individual client devices) or storage volume increase.
Submit any non-emergency information security issues, questions, or concerns here, including reporting any suspected malware or virus.
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.