My Recently Visited Services
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
Request audiovisual equipment to be used in facilitating teaching and learning as well as providing technical support and training on use of said equipment.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Report any problems accessing the network from an existing wired connection.
This service is for a student hoping to earn course credit from their relevant work experience/background. Target course(s) in which they feel they hold mastery/competency need to be identified, and this also ultimately involves approval from the department chair or faculty expert who would be grading the final portfolio.
Report hardware issues with MSU Denver assets and accessories.
ITS can assist with integrations between Banner systems/data and third-party web services.
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Submit any non-emergency information security issues, questions, or concerns here, including reporting any suspected malware or virus.
Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Request data restoration from network drive data backup (not individual client devices) or storage volume increase.
Request assistance creating and managing a Microsoft Team for class lectures and collaboration
Request assistance troubleshooting software failures, configuration issues, and error messages.
Report login issues or errors with a SharePoint (Intranet) site or request a new site.
Request a Canvas course shell for a non Banner CRN course.
Request assistance installing or using the Yuja media platform.
Students or staff that are deemed inactive, and their account is deactivated can reach out for support and to ask further questions
Get support to successfully print to campus printers from an MSU Denver computer.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
If the Registrar's Office doesn't have your transcripts on file, even though you sent them, use this form to request a deeper dive to locate the transcript.
Can't find the service you need? Have a technical question? Use this request form!
Request a change to your NetID or display name due to legal name changes.