My Recently Visited Services
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Request approval for an activity or permission that is restricted by security policy.
Request to create a Faculty/Staff personal website on our sites.msudenver.edu platform utilizing WordPress
ITS can assist with integrations between Banner systems/data and third-party web services.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Report login issues or errors with a SharePoint (Intranet) site or request a new site.
Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.
Faculty can request Windows laptop carts for class teaching needs.
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Identity and access management is a service provisioned via SaaS partner Sailpoint using its product IdentityNow.
At the end of Phase 1, this service assigns birthright access and permissions to certain applications.
Birthright means that by the nature of belonging to an organization or being in a role, predefined access and permissions are granted.
The system also automate the provisioning of access and permissions to many applications via APIs or Web Service Calls.
In its final implementation (after Phase 3 or 4) this service will allow users and supervisors the ability to request access and permissions.
Get support or report technical issues using Microsoft Teams.
Report hardware issues with MSU Denver assets and accessories.
Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.
Primary instructors and chairs can request a Archive File for courses taught in Blackboard as far back as Spring, 2018.
Request an enhancement or change to a SSB or Banner Module (Banner Student, HR, Financial Aid, Finance, Payroll, Accounts Receivable, General).
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
This service is for a student hoping to earn course credit from their relevant work experience/background. Target course(s) in which they feel they hold mastery/competency need to be identified, and this also ultimately involves approval from the department chair or faculty expert who would be grading the final portfolio.
Submit Duplicate IDs generated in Banner that need to be deactivated.
Only available to App Admin, Application Development teams to request DBA services
Request Access to the Enterprise Data Warehouse reporting environment.