My Recently Visited Services

Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.


Request to create a Faculty/Staff personal website on our sites.msudenver.edu platform utilizing WordPress


This service is for a student hoping to earn course credit from their relevant work experience/background. Target course(s) in which they feel they hold mastery/competency need to be identified, and this also ultimately involves approval from the department chair or faculty expert who would be grading the final portfolio.


Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.


If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.


Students can use their own devices to remotely access applications available in MSU Denver computer labs.


Request a new jumpbox be created.


Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.


Submit this request if you've ordered a new printer.


Get Workday support from HR, Finance, and ITS.


Request assistance managing your RAVE emergency alert settings


University Font Installation for licensed font use.


Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.


ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.


Request a change to your NetID or display name due to legal name changes.


Students or staff that are deemed inactive, and their account is deactivated can reach out for support and to ask further questions


Request assistance troubleshooting software failures, configuration issues, and error messages.


Request assistance creating or managing your distribution group in Office 365/Outlook


Request assistance configuring or using OneDrive for Business.


Request access to utilize the MSU Denver VPN, GlobalProtect


Faculty can request that their Canvas course be entirely reset (erased including all student data).


Get support to successfully print to campus printers from an MSU Denver computer.


Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.


Request support with printing in a lab or managing account balances