My Recently Visited Services
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
Faculty can request that their Canvas course be entirely reset (erased including all student data).
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
Students or staff that are deemed inactive, and their account is deactivated can reach out for support and to ask further questions
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Request additional Learning Management System (Canvas) Sandbox courses for course development.
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.
Computing technology requests for faculty, staff, student employees and students
Submit this request if you need to recycle or end the lease on a printer.
Request to create a Faculty/Staff personal website on our sites.msudenver.edu platform utilizing WordPress
Report an issue with Health Center-specific software, systems, and devices
Request data restoration from network drive data backup (not individual client devices) or storage volume increase.
Request IT assistance with individual and departmental office moves.
Request a password reset for your Oracle user account: ODBC connections in Access, Spreadsheet Server or SQL Developer
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
Request the coordination of e-recycling and surplus of old equipment
Request a change to your NetID or display name due to legal name changes.
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Primary instructors and chairs can request a Archive File for courses taught in Blackboard as far back as Spring, 2018.