My Recently Visited Services
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
This service is for faculty who need to request physical-format video be converted to digital format.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Request a change to your NetID or display name due to legal name changes.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
If the Registrar's Office doesn't have your transcripts on file, even though you sent them, use this form to request a deeper dive to locate the transcript.
Request additional Learning Management System (Canvas) Sandbox courses for course development.
Request assistance managing your RAVE emergency alert settings
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Identity and access management is a service provisioned via SaaS partner Sailpoint using its product IdentityNow.
At the end of Phase 1, this service assigns birthright access and permissions to certain applications.
Birthright means that by the nature of belonging to an organization or being in a role, predefined access and permissions are granted.
The system also automate the provisioning of access and permissions to many applications via APIs or Web Service Calls.
In its final implementation (after Phase 3 or 4) this service will allow users and supervisors the ability to request access and permissions.
Requests regarding projectors, digital signs, or HyFlex equipment for a classroom, conference room, general space, or office space.
Use this form to report problems accessing MSU Denver's wireless networks on the Auraria Campus, including device connectivity, wireless coverage, or poor performance.
Submit any non-emergency information security issues, questions, or concerns here, including reporting any suspected malware or virus.
Report technology issues in a classroom that affect teaching and learning success.
Can't find the service you need? Have a technical question? Use this request form!
Get support or report technical issues using Microsoft Teams.
Get assistance with errors affecting your email or calendars!