My Recently Visited Services
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
Request a new digital sign for your department or request changes to your current sign(s).
Computing technology requests for faculty, staff, student employees and students
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Request access to utilize the MSU Denver VPN, GlobalProtect
Request assistance creating and managing a Microsoft Team for class lectures and collaboration
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Faculty can request that their Canvas course be entirely reset (erased including all student data).
Request assistance troubleshooting software failures, configuration issues, and error messages.
Report technology issues in a classroom that affect teaching and learning success.
Report hardware issues with MSU Denver assets and accessories.
Submit Duplicate IDs generated in Banner that need to be deactivated.
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
Request a change to your NetID or display name due to legal name changes.
Learn about Microsoft's generative AI chat tool and how to use it securely at MSU Denver.
Students or staff that are deemed inactive, and their account is deactivated can reach out for support and to ask further questions
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
Request access to tools that allow your user administrative privileges on your MSUDenver asset
Consult with ITS to design technology-enhanced learning and meeting spaces
Request assistance with Spreadsheet Server, including new-user setup and installation.