My Recently Visited Services
Request changes for TDX technician permissions, TDX forms, TDX workflows, enhancement and automation requests, reporting or make requests or suggestions on major process areas in TDX (Service/Incidents, Change, Major Incident, Assets, Knowledge, Service Catalog, etc.)
Learn about Microsoft's generative AI chat tool and how to use it securely at MSU Denver.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
ITS support to orient faculty on the technology tools in on-campus classrooms
Can't find the service you need? Have a technical question? Use this request form!
Request to create a Faculty/Staff personal website on our sites.msudenver.edu platform utilizing WordPress
LiquidFiles is an email service that allows for secure transmission of sensitive data.
Faculty can request that their Canvas course be entirely reset (erased including all student data).
Request assistance managing your RAVE emergency alert settings
Request a Canvas course shell for a non Banner CRN course.
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Request PJOBSUB/TJOBSUB directory access or a password reset.
Request access to tools that allow your user administrative privileges on your MSUDenver asset
Request a change to your NetID or display name due to legal name changes.
Request support with printing in a lab or managing account balances
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.