My Recently Visited Services
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Students or staff that are deemed inactive, and their account is deactivated can reach out for support and to ask further questions
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Request a Canvas course shell for a non Banner CRN course.
Request assistance installing or using the Yuja media platform.
Use this form to report problems accessing MSU Denver's wireless networks on the Auraria Campus, including device connectivity, wireless coverage, or poor performance.
Report questions or issues you are having using Microsoft Teams to make or receive phone calls.
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Report login issues or errors with a SharePoint (Intranet) site or request a new site.
Primary instructors and chairs can request a Archive File for courses taught in Blackboard as far back as Spring, 2018.
Report an issue with Health Center-specific software, systems, and devices
Request changes for TDX technician permissions, TDX forms, TDX workflows, enhancement and automation requests, reporting or make requests or suggestions on major process areas in TDX (Service/Incidents, Change, Major Incident, Assets, Knowledge, Service Catalog, etc.)
If the Registrar's Office doesn't have your transcripts on file, even though you sent them, use this form to request a deeper dive to locate the transcript.
Request access to tools that allow your user administrative privileges on your MSUDenver asset
Request a password reset for your Oracle user account: ODBC connections in Access, Spreadsheet Server or SQL Developer
Report hardware issues with MSU Denver assets and accessories.
Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.
Only available to App Admin, Application Development teams to request DBA services
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.