ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Report any problems accessing the wireless network, including wireless coverage issues or poor performance
Submit Duplicate IDs generated in Banner that need to be deactivated.
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Request a password reset for your Oracle user account: ODBC connections in Access, Spreadsheet Server or SQL Developer
Report hardware issues with MSU Denver assets and accessories.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Learn about this digital marketing platform and if it fits your business needs.
Computing technology requests for faculty, staff, student employees and students
Report an issue with an email or calendar service.
Can't find the service you need? Have a technical question? Use this request form!
Request data restoration from network drive data backup (not individual client devices) or storage volume increase.
Request a consultation to expand the wired network to a new location. (Faculty/Staff only)
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Request access to utilize the MSU Denver VPN, GlobalProtect
Request a change to your NetID or display name due to legal name changes.
Request audiovisual equipment and support services for teaching and learning.
Request assistance creating and managing a Microsoft Team for class lectures and collaboration
Existing application owners can request to create a new application or modify an existing application within Banner Document Manager (AppXtender).
This service is for faculty who need to request physical-format video be converted to digital format.
Request an enhancement or change to a SSB or Banner Module (Banner Student, HR, Financial Aid, Finance, Payroll, Accounts Receivable, General).
Business process owners can request changes to current Banner Workflows.
Schedule and present a Microsoft Teams Live Meetings for large webinars and presentations
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Mathematica and more!
Request a survey transfer from a separated employee's account.