My Recently Visited Services
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
This service provides the ability to send mass email to defined groups within the university.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
Faculty can request that their Canvas course be entirely reset (erased including all student data).
Get support or report technical issues using Microsoft Teams.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Request assistance troubleshooting software failures, configuration issues, and error messages.
Report hardware issues with MSU Denver assets and accessories.
Can't find the service you need? Have a technical question? Use this request form!
Learn about this digital marketing platform and if it fits your business needs.
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
This service is for a student hoping to earn course credit from their relevant work experience/background. Target course(s) in which they feel they hold mastery/competency need to be identified, and this also ultimately involves approval from the department chair or faculty expert who would be grading the final portfolio.
Request a change to your NetID or display name due to legal name changes.
ITS can assist with integrations between Banner systems/data and third-party web services.
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Computing technology requests for faculty, staff, student employees and students
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Request a consultation to expand the wired network to a new location. (Faculty/Staff only)
Faculty can request Windows laptop carts for class teaching needs.
If the Registrar's Office doesn't have your transcripts on file, even though you sent them, use this form to request a deeper dive to locate the transcript.
Students or staff that are deemed inactive, and their account is deactivated can reach out for support and to ask further questions