My Recently Visited Services
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.
Computing technology requests for faculty, staff, student employees and students
Request access to utilize the MSU Denver VPN, GlobalProtect
Submit any non-emergency information security issues, questions, or concerns here, including reporting any suspected malware or virus.
Report issues or ask questions about the University Website.
Request Course Level LTI integration Specific Integration for specific publisher vendors that are course level integrations with Canvas and require ITS to complete configuration steps on-behalf of the faculty member.
Can't find the service you need? Have a technical question? Use this request form!
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Request a new digital sign for your department or request changes to your current sign(s).
Request support with printing in a lab or managing account balances
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Request assistance managing your RAVE emergency alert settings
Request audiovisual equipment to be used in facilitating teaching and learning as well as providing technical support and training on use of said equipment.
Changes or requests to a Health Center-specific software, systems and devices. Health Center employees only.
Request assistance with Spreadsheet Server, including new-user setup and installation.
This service is for a student hoping to earn course credit from their relevant work experience/background. Target course(s) in which they feel they hold mastery/competency need to be identified, and this also ultimately involves approval from the department chair or faculty expert who would be grading the final portfolio.
Request the coordination of e-recycling and surplus of old equipment