My Recently Visited Services
Request support with printing in a lab or managing account balances
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Request assistance managing your RAVE emergency alert settings
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
Request access to utilize the MSU Denver VPN, GlobalProtect
Request changes for TDX technician permissions, TDX forms, TDX workflows, enhancement and automation requests, reporting or make requests or suggestions on major process areas in TDX (Service/Incidents, Change, Major Incident, Assets, Knowledge, Service Catalog, etc.)
Faculty can request a virtual environment for delivering their courses.
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
Request assistance with Spreadsheet Server, including new-user setup and installation.
Use this form to report problems accessing MSU Denver's wireless networks on the Auraria Campus, including device connectivity, wireless coverage, or poor performance.
Request assistance troubleshooting software failures, configuration issues, and error messages.
Can't find the service you need? Have a technical question? Use this request form!
Request access to tools that allow your user administrative privileges on your MSUDenver asset
Computing technology requests for faculty, staff, student employees and students
Changes or requests to a Health Center-specific software, systems and devices. Health Center employees only.
Faculty can request Windows laptop carts for class teaching needs.
If the Registrar's Office doesn't have your transcripts on file, even though you sent them, use this form to request a deeper dive to locate the transcript.
Request PJOBSUB/TJOBSUB directory access or a password reset.
Identity and access management is a service provisioned via SaaS partner Sailpoint using its product IdentityNow.
At the end of Phase 1, this service assigns birthright access and permissions to certain applications.
Birthright means that by the nature of belonging to an organization or being in a role, predefined access and permissions are granted.
The system also automate the provisioning of access and permissions to many applications via APIs or Web Service Calls.
In its final implementation (after Phase 3 or 4) this service will allow users and supervisors the ability to request access and permissions.