My Recently Visited Services
Request training, consultation, licensing, or troubleshooting support for Access Center technology.
Request assistance creating or managing your distribution group in Office 365/Outlook
Computing technology requests for faculty, staff, student employees and students
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Request a Canvas course shell for a non Banner CRN course.
Submit Duplicate IDs generated in Banner that need to be deactivated.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Get support to successfully print to campus printers from an MSU Denver computer.
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
ITS support to orient faculty on the technology tools in on-campus classrooms
Identity and access management is a service provisioned via SaaS partner Sailpoint using its product IdentityNow.
At the end of Phase 1, this service assigns birthright access and permissions to certain applications.
Birthright means that by the nature of belonging to an organization or being in a role, predefined access and permissions are granted.
The system also automate the provisioning of access and permissions to many applications via APIs or Web Service Calls.
In its final implementation (after Phase 3 or 4) this service will allow users and supervisors the ability to request access and permissions.
Request a password reset for your Oracle user account: ODBC connections in Access, Spreadsheet Server or SQL Developer
Request assistance managing your RAVE emergency alert settings
Report login issues or errors with a SharePoint (Intranet) site or request a new site.
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Request assistance troubleshooting software failures, configuration issues, and error messages.
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Faculty can request Windows laptop carts for class teaching needs.