Submit any non-emergency information security issues, questions, or concerns here
Report any problems accessing the wireless network, including wireless coverage issues or poor performance
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Request access to tools that allow your user administrative privileges on your MSUDenver asset
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Computing technology requests for faculty, staff, student employees and students
Request software for a faculty/staff computer, classroom computer or a student computer lab.
Request assistance troubleshooting software failures, configuration issues, and error messages.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Request access to utilize the MSU Denver VPN
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Can't find the service you need? Have a technical question? Use this request form!
Report hardware issues with MSU Denver assets and accessories.
Report an issue utilizing the VPN (GlobalProtect)
Report an issue with an email or calendar service.
This service is for faculty who need to request physical-format video be converted to digital format.
Supervisors submit notification of a separating FTE or student employee so HR and ITS can conduct proper off-boarding.
Request conference phone, new main line number, delegate changes to main line numbers (SLAs), auto-attendant set-up, and voicemail configuration
Request the coordination of e-recycling and surplus of old equipment
Request a password reset for your Oracle user account: ODBC connections in Access, Spreadsheet Server or SQL Developer
Request a change to your NetID or display name due to legal name changes.
Submit a project proposal that requires IT support.
Request assistance configuring or using OneDrive for Business.
Submit Duplicate IDs generated in Banner that need to be deactivated.
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.