My Recently Visited Services
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Students or staff that receive a notice their account will be deactivated can reach out for support and to ask further questions
Can't find the service you need? Have a technical question? Use this request form!
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Submit Duplicate IDs generated in Banner that need to be deactivated.
Learn about Microsoft's generative AI chat tool and how to use it securely at MSU Denver.
Request Course Level LTI integration Specific Integration for specific publisher vendors that are course level integrations with Canvas and require ITS to complete configuration steps on-behalf of the faculty member.
Request conference phone, new main line number, delegate changes to main line numbers (SLAs), auto-attendant set-up, and voicemail configuration
Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.
Computing technology requests for faculty, staff, student employees and students
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Request access to utilize the MSU Denver VPN, GlobalProtect
Get support or report technical issues using Microsoft Teams.
Report login issues or errors with a SharePoint (Intranet) site or request a new site.
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Request assistance managing your RAVE emergency alert settings
Request assistance creating or managing your distribution group in Office 365/Outlook
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Submit this request if you need to recycle or end the lease on a printer.
Faculty can request a virtual environment for delivering their courses.