My Recently Visited Services
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Changes or requests to a Health Center-specific software, systems and devices. Health Center employees only.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Report an issue with Health Center-specific software, systems, and devices
Request a change to your NetID or display name due to legal name changes.
Request a Canvas course shell for a non Banner CRN course.
Students or staff that are deemed inactive, and their account is deactivated can reach out for support and to ask further questions
Request access to utilize the MSU Denver VPN, GlobalProtect
Request approval for an activity or permission that is restricted by security policy.
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Computing technology requests for faculty, staff, student employees and students
Request Access to the Enterprise Data Warehouse reporting environment.
Can't find the service you need? Have a technical question? Use this request form!
Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.
Learn about Microsoft's generative AI chat tool and how to use it securely at MSU Denver.
Request the coordination of e-recycling and surplus of old equipment
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
Seek help signing into your desk phone or report other questions or issues you are having with your phone.
Submit Duplicate IDs generated in Banner that need to be deactivated.
Request audiovisual equipment to be used in facilitating teaching and learning as well as providing technical support and training on use of said equipment.