Permissions and access requests for new employees, transferred employees, or separations.

Services (12)

Banner Account Request (Basic access)

Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).

Expanded Banner Access/Permissions Request

Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.

Hardware Requests

Computing technology requests for faculty, staff, student employees and students

Phone Extension requests for employees

Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.

GlobalProtect (VPN) access request

Request access to utilize the MSU Denver VPN, GlobalProtect

Shared Mailbox Creation and Delegate Access

Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.

Network drive access and permission modifications

Employees can request access to their department's network drives. Supervisor and drive owners request access changes.

Elevated (Administrative) rights request on an MSU Denver computer

Request access to tools that allow your user administrative privileges on your MSUDenver asset


Request PJOBSUB/TJOBSUB directory access or a password reset.

Student Success Collaborative (SSC) Navigate

Information and assistance on the SSC Navigate desktop and mobile app for staff, faculty, and students.

Employee Separation

Supervisors submit notification of a separating FTE or student employee so HR and ITS can conduct proper off-boarding.

General Support - I Don't See What I Need

Can't find the service you need? Have a technical question? Use this request form!