Popular Services
Can't find the service you need? Have a technical question? Use this request form!
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Computing technology requests for faculty, staff, student employees and students
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Get support to successfully print to campus printers from an MSU Denver computer.
Request access to utilize the MSU Denver VPN, GlobalProtect
Learn about Microsoft's generative AI chat tool and how to use it securely at MSU Denver.
Submit any non-emergency information security issues, questions, or concerns here, including reporting any suspected malware or virus.
Report hardware issues with MSU Denver assets and accessories.
Get assistance with errors affecting your email or calendars!
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.
Request assistance troubleshooting software failures, configuration issues, and error messages.