Popular Services

Can't find the service you need? Have a technical question? Use this request form!

ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.

Computing technology requests for faculty, staff, student employees and students

Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.

Get Workday support from HR, Finance, and ITS.

Supervisors submit notification of a separating FTE or student employee so HR and ITS can conduct proper off-boarding.

Request assistance with the support, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.

Request a change to your NetID or display name due to legal name changes.

Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.

Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.

Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).

Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.

Request access to utilize the MSU Denver VPN, GlobalProtect

Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.

If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.

Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!

Submit this request if you've ordered a new printer.

Request access to tools that allow your user administrative privileges on your MSUDenver asset

Employees can request access to their department's network drives. Supervisor and drive owners request access changes.

Report hardware issues with MSU Denver assets and accessories.

Students can use their own devices to remotely access applications available in MSU Denver computer labs.

Get support to successfully print to campus printers from an MSU Denver computer.

Request IT assistance with individual and departmental office moves.

Request assistance troubleshooting software failures, configuration issues, and error messages.

Get assistance with errors affecting your email or calendars!