Popular Services
Can't find the service you need? Have a technical question? Use this request form!
Computing technology requests for faculty, staff, student employees and students
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Request access to utilize the MSU Denver VPN, GlobalProtect
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Report hardware issues with MSU Denver assets and accessories.
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Request a change to your NetID or display name due to legal name changes.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Request assistance troubleshooting software failures, configuration issues, and error messages.
Get support to successfully print to campus printers from an MSU Denver computer.
Request access to tools that allow your user administrative privileges on your MSUDenver asset
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Submit any non-emergency information security issues, questions, or concerns here, including reporting any suspected malware or virus.
Request changes for TDX technician permissions, TDX forms, TDX workflows, enhancement and automation requests, reporting or make requests or suggestions on major process areas in TDX (Service/Incidents, Change, Major Incident, Assets, Knowledge, Service Catalog, etc.)
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
This service is for a student hoping to earn course credit from their relevant work experience/background. Target course(s) in which they feel they hold mastery/competency need to be identified, and this also ultimately involves approval from the department chair or faculty expert who would be grading the final portfolio.