Popular Services
Can't find the service you need? Have a technical question? Use this request form!
Request access to utilize the MSU Denver VPN, GlobalProtect
Computing technology requests for faculty, staff, student employees and students
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Get support to successfully print to campus printers from an MSU Denver computer.
Request assistance troubleshooting software failures, configuration issues, and error messages.
Report technology issues in a classroom that affect teaching and learning success.
Report hardware issues with MSU Denver assets and accessories.
Request access to tools that allow your user administrative privileges on your MSUDenver asset
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Request a change to your NetID or display name due to legal name changes.
Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.
Faculty can request that their Canvas course be entirely reset (erased including all student data).