Popular Services
Can't find the service you need? Have a technical question? Use this request form!
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
Computing technology requests for faculty, staff, student employees and students
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
Request access to utilize the MSU Denver VPN, GlobalProtect
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
This service is for a student hoping to earn course credit from their relevant work experience/background. Target course(s) in which they feel they hold mastery/competency need to be identified, and this also ultimately involves approval from the department chair or faculty expert who would be grading the final portfolio.
If the Registrar's Office doesn't have your transcripts on file, even though you sent them, use this form to request a deeper dive to locate the transcript.
Request a change to your NetID or display name due to legal name changes.
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
Request assistance troubleshooting software failures, configuration issues, and error messages.
Request access to tools that allow your user administrative privileges on your MSUDenver asset
Identity and access management is a service provisioned via SaaS partner Sailpoint using its product IdentityNow.
At the end of Phase 1, this service assigns birthright access and permissions to certain applications.
Birthright means that by the nature of belonging to an organization or being in a role, predefined access and permissions are granted.
The system also automate the provisioning of access and permissions to many applications via APIs or Web Service Calls.
In its final implementation (after Phase 3 or 4) this service will allow users and supervisors the ability to request access and permissions.
Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.
Get support to successfully print to campus printers from an MSU Denver computer.