Popular Services

Get support from HR, Finance, and ITS using the new Finance and Human Capital Management system.

Can't find the service you need? Have a technical question? Use this request form!

Computing technology requests for faculty, staff, student employees and students

ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.

Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.

Request access to utilize the MSU Denver VPN, GlobalProtect

If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.

Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.

Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).

Get support to successfully print to campus printers from an MSU Denver computer.

Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.

Employees can request access to their department's network drives. Supervisor and drive owners request access changes.

Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!

Request assistance with the support, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.

Report hardware issues with MSU Denver assets and accessories.

Supervisors submit notification of a separating FTE or student employee so HR and ITS can conduct proper off-boarding.

Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.

Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.

Request assistance troubleshooting software failures, configuration issues, and error messages.

Get assistance with errors affecting your email or calendars!

Information and assistance on the SSC Navigate desktop and mobile app for staff, faculty, and students.

Request support with printing in a lab or managing account balances

Submit a project proposal that requires IT support.

If your department has ordered a new leased printer, submit this request to prepare for the configuration by ITS.

Request a change to your NetID or display name due to legal name changes.