Popular Services
Can't find the service you need? Have a technical question? Use this request form!
Computing technology requests for faculty, staff, student employees and students
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Request access to utilize the MSU Denver VPN, GlobalProtect
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.
This service provides the ability to send mass email to defined groups within the university.
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Report hardware issues with MSU Denver assets and accessories.
Supervisors submit notification of Leaving or Moving employee or student employee so HR and ITS can conduct proper off-boarding or reassignment.
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Request assistance creating or managing your distribution group in Office 365/Outlook
Get support to successfully print to campus printers from an MSU Denver computer.
Learn about Microsoft's generative AI chat tool and how to use it securely at MSU Denver.
Changes or requests to a Health Center-specific software, systems and devices. Health Center employees only.
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Submit any non-emergency information security issues, questions, or concerns here, including reporting any suspected malware or virus.
If the Registrar's Office doesn't have your transcripts on file, even though you sent them, use this form to request a deeper dive to locate the transcript.
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.