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Communication & Collaboration
Phones & Voicemail
Phones & Voicemail
Request a phone extension, changes to main line phone numbers, and report issues with phones or Skype for Business
Services (4)
Phone Extension requests for employees
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Departmental Phone Requests
Request conference phone, new main line number, delegate changes to main line numbers (SLAs), auto-attendant set-up, and voicemail configuration
Desk phone or Skype for Business app - Report an Issue
Seek help signing into your desk phone or report other questions or issues you are having with your phone.
Mitel (ShoreTel) Call Center System Support
Request changes or support with the configuration of ShoreTel services
Popular Services
General Support - I Don't See What I Need
Login Support (Single Sign-On)
Hardware Requests
Software Request for Employees (Licensing & Installation for Desktop or Cloud Applications)
Employee Separation
My Recently Visited Services
NetID and/or Display Name Change
Virtual Computer Lab (by Apporto)
Hardware Requests
Shared Mailbox Creation and Delegate Access
Spam/Phishing email reporting
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