Request a phone extension, changes to main line phone numbers, and report issues with phones or Skype for Business

Services (4)

Phone Extension requests for employees

Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.

Departmental Phone Requests

Request conference phone, new main line number, delegate changes to main line numbers (SLAs), auto-attendant set-up, and voicemail configuration

Desk phone or Skype for Business app - Report an Issue

Seek help signing into your desk phone or report other questions or issues you are having with your phone.

Mitel (ShoreTel) Call Center System Support

Request changes or support with the configuration of ShoreTel services