Services A-Z (90)

Symbols

(Retired) Citrix Virtual Lab

(Retired) Computer Lab Remote Access Tool (LabStats)

A

Access to a Tier 2 Migrated (Blackboard to Canvas) Course

Account (NetID) Life-Cycling Support

AppXtender: Create New or Modify Existing Application

B

Banner Account Request (Basic access)

Banner Enhancement Request

Banner Workflow Modifications

Blackboard Archive File Request

C

Canvas Additional Sandbox Courses request

Canvas Course Reset

Canvas NEW Third Party Software Integration request

Canvas Non-Banner course shell creation

Classroom / Conference Room Training Request

Classroom, Lab, or Conference Room design consultation

Course Level LTI integration Specific Integration

D

Data Center Storage Services

Data Center Tours

DBA Services

Departmental Phone Requests

Desk phone or Skype for Business app - Report an Issue

Digital Sign Requests

DNS requests

Duplicate ID Management in Banner

E

Electronic Recycling & Hardware Decommissioning

Employee Separation

Enterprise Application Services

Enterprise Data Warehouse (EDW)

Expanded Banner Access/Permissions Request

H

Hardware Requests

I

IT Project Request

L

Laptop & Peripheral Equipment Checkout (short term)

Laptop Cart Reservation

Login Support (Single Sign-On)

Lost or Stolen computer / device

M

Microsoft Copilot

Microsoft Teams - General Support

Mitel (ShoreTel) Call Center System Support

Multifactor Authentication (MFA) support

Multimedia Digitization Request

N

NetID and/or Display Name Change

Network drive access and permission modifications

New Leased Departmental Printer Setup

O

OneDrive - General Support

Online Tutoring

Oracle password reset

P

Phone Extension requests for employees

PJOBSUB / TJOBSUB access

Printer Support

Q

Qualtrics Survey Transfer

S

SharePoint Sites (Intranet)

Software Issues & Errors

Software Request for Personal Devices (Students)

Spam/Phishing email reporting

Spreadsheet Server Access

Student Lab Printing (PaperCut)

Student Success Collaborative (SSC) Navigate

T

TeamDynamix Administration Requests

Third-Party Data Integration with Banner

U

University Website (www.msudenver.edu)

Urgent: Classroom / Conference Room Issues (on-campus)

V

Virtual Computer Lab (by Apporto)

VPN (GlobalProtect) issue

W

Workday Launch Support

Workstation Move & Set-up Support

Y

YuJa Assistance