Report an issue with a Student Health Center system

Student Health Center employees should use this service to report if something is broken or not working with one of these Health Center-specific systems:

  • Intergy Desktop
  • Intergy EHR
  • Practice Analytics (PA)
  • Printers:
    • Accounting
    • Lab
    • Medrec
    • Walk-in
  • Rx
  • Scanner
  • Telehealth
  • Webforms
  • Website (
  • X-Ray

If you are needing to make a change or ask question about these services (rather than report an incident) please use this form.  

Who can use it?

This request is only for Health Center employees only.


Please be as detailed as possible in your ticket description regarding the system, error message and location of the incident.  You may also attach screen shots of error messages, if applicable.

What to expect?

ITS will reach out to you with and questions, requests to troubleshoot, or resolutions.

Report an Issue


Service ID: 46009
Thu 10/1/20 7:04 PM
Wed 11/18/20 11:53 AM
Catalog Visibility (what users can use/see this service in the Client Portal?)
Internal: Only for ITS use
Restricted: access restricted to ITS and another group
Unrestricted: All users can access