Information Technology Services has contracted with YuJa to provide automated captioning of audio and video assets. Whether or not an audio or video file will be automatically captioned depends where that video is located.
Videos located in the YuJa Media Library
Videos that are uploaded to the YuJa system are automatically captioned within 24 hours of uploading.
Videos uploaded directly into Canvas as a file attachment or using the Canvas Media Tool
Files that are uploaded directly to Canvas as a file attachment are not automatically captioned. Instructors are strongly encouraged to upload these files to YuJa instead; this will automatically caption the files, and will also provide an improved user experience to students by allowing them to begin viewing the video before it has been fully downloaded.
Videos that are hosted on YouTube
YuJa no longer captions linked YouTube videos. Videos that are hosted on YouTube can be put into Canvas. You should ensure that the YouTube video has auto captions enabled. If the captions in YouTube are not enabled then you will need to ask the video owner to enable the YouTube captions from their side.