Overview
This article walks you through how to provide someone delegate access to a person's email.
Before you begin...
You must have delegate access or own the email you would like to provide delegate access for.
If you would like to provide delegate access to a Shared Mailbox fill out the Shared Mailbox Creation and Delegate Access request form.
Instructions
For Windows:
1, Open the Outlook Desktop App.
2. Click the File tab.
3. Click Account Settings, and then click Delegate Access.
4. Click Add.
5. Type the name of the person whom you want to designate as your delegate starting with their last name, or search for and then click the name in the search results list.
6. Click Add, and then click OK.
7. In the Delegate Permissions dialog box, accept the default permission settings or select custom access levels for Exchange folders.
8. To send a message to notify the delegate of the changed permissions, select the Automatically send a message to delegate summarizing these permissions check box.
9. Optionally, select the Delegate can see my private items check box.
10. Click OK.
For macOS:
1. Open Outlook Application.
2. Click on Outlook then Preferences.
3. Click on Accounts.
4. Click on the Delegation and Sharing tab in the Accounts window.
5. Click the "+" button to add a new delegate.
6. Enter the name or email address of the person you want to give delegate access to in the Add Delegate field.
7. Click Add to add the person as a delegate.
8. Select the specific tasks and permissions you want to give to the delegate.
9. Click OK to save the changes and grant delegate access to the selected user.
Result
You have successfully added a person as a delegate to an email.