How to revive archived Yuja videos

Overview

Videos that are in Yuja are automatically archived after 4 years of no plays on that video.

You can restore the videos when they are put into the archive and they will be reinstated approximately 24 hours after the restoration process.

More detailed instructions provided by Yuja on restoring Archived media can be found at the following link. https://support.yuja.com/hc/en-us/articles/17030990130839-Restoring-Media-Cold-Archived-to-Himalayas#01H8PRJK584T35AKJWHE5NE0B7

Before you begin...

If these are videos that you uploaded to Yuja then you can follow the provided instructions to restore them. 

If you are not the original owner of the videos then you may need to reach out to the owner of the video to ask them to restore the content from their account.

If you are unsure who the owner is you can create a general service ticket with ITS and inquire to whether or not they can restore the video for you. You will need to provide ITS with the video name and, if possible, the Canvas Course name, CRN number and module location that the video was placed in. 
 

Instructions

  • Navigate into Yuja
  • Choose the "My Archive" option in the left hand main menu of your Yujas Media Library.

 

  • In the "My Archive" area you will see a list of any videos that you have that have been archived.

 

  • If the layout is in List View:
    • Choose the three dots to the far right of the video title.
    • Choose "Restore" from the drop down menu. 

 

  • If the layout is in Thumbnail View:
    • Hover over the video thumbnail for the drop down menu to appear.
    • Choose "Restore" from the drop down menu. 

 

  • If you want to restore multiple videos:
    • Select more then one video thumbnail.
    • Choose "More Actions" from the top of the Archive Page.
    • Choose "Bulk Restore" from the drop down menu. 


More detailed instructions provided by Yuja on restoring Archived media can be found at this linked tutorial:  https://support.yuja.com/hc/en-us/articles/17030990130839-Restoring-Media-Cold-Archived-to-Himalayas#01H8PRJK584T35AKJWHE5NE0B7

Result

Please note that the restoration of the archived video will take a little while to reappear as an un-archived video. This usually takes about 24 hours. 

After videos are restored they can be accessed and embedded into Canvas courses as usual. 

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