TDX -Implementation

96 %

Status

Project is 96 % complete, starting on Mon 6/1/20 and ending on Wed 6/30/21.

Execution [Approved project activities: kickoff, deliverables and process are configured, developed, tested, implemented and accepted. ]

96% complete, updated on Tue 4/13/21 10:57 AM by Sara Vance

After a successful implementation in March, the project has moved into a monitoring phase. Training for Knowledge Management will wrap up this week. Problem Management training was another fast follower that was completed earlier this month. Next steps are checking in at the end of April with TDX and looking at any remaining work that needs to be completed for Phase 1. As we begin to close the project in May, the team of process owners has begun to draw the roadmap for phase 2 work.

Details

Dates
Mon 6/1/20 - Wed 6/30/21
Acct/Dept
Information Technology Services
Type
ITS General / Implementation
Health
Green - On track
Portfolio(s)
Classification
Tier 3 - large
Created
Mon 8/10/20 12:00 PM
Modified
Tue 4/13/21 10:57 AM

Description

This Project will entail three critical parts: ITSM, PPM and Process Optimization.
Scope it to have the system set up with like for like functionality with improved process enhancements by November of 2020 for ITSM. PPM will deliver the ability to track project work and create a viewable portfolio. The process optimization work will identify opportunities for MSU Denver to improve and grow our ITSM and PPM practices.

Risks

  1. High Organization complexity.

  2. High Resource restrictions.

  3. Medium Scope Creep

Systems Affected

  1. Banner

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Manager(s)

SV
Sara Vance
svance3@msudenver.edu
Primary Manager
AM
Angela Martinez
amart289@msudenver.edu
Alt. Manager