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System Requirements for the Computer Lab Remote Access Tool
System Requirements for the Computer Lab Remote Access Tool
Tags
Labstats
remote-lab
GlobalProtect
remote-access
GlobalProtect Connection
In order to access MSU Denver lab computers, you will need to be connected to the MSU Denver network through
GlobalProtect
.
Request access to GlobalProtect
here
.
Instructions on how to use GlobalProtect can be found
here
.
Supported Operating Systems
Microsoft Windows
and
MacOS
are both supported. See below for instructions specific to your operating system.
How to connect to a Windows lab computer from a Windows personal computer
How to connect to a Windows lab computer from a MacOS personal computer
Supported Browsers
The Remote Access Dashboard is compatible with
Microsoft Edge
,
Google Chrome
,
Mozilla Firefox
, and
Safari
.
Internet Explorer
is not supported.
Microsoft Remote Desktop
You will need the Microsoft Remote Desktop client in order to connect to MSU Denver lab computers.
The
Microsoft Remote Desktop client can be downloaded from the
Microsoft Store
or the
Mac App Store
.
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Details
Article ID:
120876
Created
Fri 11/20/20 12:33 PM
Modified
Wed 4/13/22 6:21 PM
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Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://msudenver.teamdynamix.com/TDClient/2313/Portal/KB/ArticleDet?ID=120876">https://msudenver.teamdynamix.com/TDClient/2313/Portal/KB/ArticleDet?ID=120876</a><br /><br />System Requirements for the Computer Lab Remote Access Tool