System Requirements for the Computer Lab Remote Access Tool

GlobalProtect Connection

• In order to access MSU Denver lab computers, you will need to be connected to the MSU Denver network through GlobalProtect.
• Request access to GlobalProtect here.
• Instructions on how to use GlobalProtect can be found here.

Supported Operating Systems

• Microsoft Windows and MacOS are both supported. See below for instructions specific to your operating system.
  • How to connect to a Windows lab computer from a Windows personal computer
  • How to connect to a Windows lab computer from a MacOS personal computer

Supported Browsers

• The Remote Access Dashboard is compatible with Microsoft Edge, Google Chrome, Mozilla Firefox, and Safari. 
• Internet Explorer is not supported.

Microsoft Remote Desktop 

• You will need the Microsoft Remote Desktop client in order to connect to MSU Denver lab computers. 
• The Microsoft Remote Desktop client can be downloaded from the Microsoft Store or the Mac App Store.