What is ProctorU Record+ (formerly ProctorU Auto)?

ProctorU Record+ is a student authentication service that verifies student identity and also provides exam recordings and machine-based (AI) proctoring reports that faculty can review. ProctorU Record+ requires students to take photos of their face and ID, answer challenge questions, and enter a biometric keystroke signature to verify their identity prior to taking any exam. ProctorU Record+ is encouraged and ideal for lower-stakes assessments.

Note: This service is not compatible with the Canvas "New Quizzes" feature.

Who can use ProctorU Record+?

Students:

Your instructor may elect to use student authentication (ProctorU Record+), live human proctoring (ProctorU Live+), both, or neither as part of their instruction. Your experience with ProctorU will be very different depending on which service your instructor uses, so please check with them if you are unsure which service is being used.

Faculty:

Faculty must promote online assessment integrity and deter cheating within their courses. To this end, MSU Denver has integrated ProctorU, an online platform that provides exam-reviewing and proctoring capabilities, within Canvas.

How do I access ProctorU Record+?

Students:

Please check ProctorU's official resource center for important information you will need to be successful in taking your exam, including instructions for installing the required browser plugin, details on the authentication process, and information about supported browsers and other technical requirements.
 

Faculty:

ProctorU Record+ How-to Guide for Canvas for Instructors

How much does the student authentication service (ProctorU Record+) cost? Who pays for this service?

The student authentication service is provided at no cost to students and is paid for by the institution ($5.00 per student per exam administered).

How do I get support if I have questions or need technical assistance with ProctorU Record+?

ProctorU provides direct assistance to both students and instructors for their services, including technical issues and microphone/camera support. If you need assistance using ProctorU, please reach out to their 24/7 support team:

Details

Article ID: 120911
Created
Fri 11/20/20 4:25 PM
Modified
Thu 6/30/22 9:39 AM