Overview
This article will show you how to view recent calls on your MSU Denver desk phone.
Before you begin...
The desk phone must be logged in and setup in order to view call lists. For information on logging into an MSU Denver phone, see Phone Usage FAQ.
Instructions
Your phone has three main Views: Home, Lines (the default), and Calls view. You can access Home and Lines view at any time. If your phone has one or more calls, you can also access Calls view.
- For Home view from any menu, press the Home key.
- Press the Home key to alternate between Home and Lines view.
Home View
Home view displays icons you can select to access phone functions.
To get to different icons, you can use the right, left, up, and down arrow keys on the Navigation key (shown above right). To choose an icon, press the Select button in the center of the Navigation key.
Lines View
Lines view displays phone lines, Favorites and soft keys. If your phone is idle, you can press the Line key to access the Dialer.
Calls View
If your phone has one or more calls, you can access Calls view.
Call color indicates status:
- Dark green—Active call
- Bright blue—Incoming call
- Dark blue—Held call
Use the up and down arrow keys to select a call. The soft keys control the selected call.
Viewing Recent Calls
From Lines view, do one of the following:
- Press the right arrow key to view the recent Placed Calls.
- Press the left arrow key to view the recent Received Calls.
- Press the down arrow key to view the recent Missed Calls.
- Press the up arrow key to view Favorites.
- Press the Home key, select Directories, and select Recent Calls to view your Recent Calls list.
- From the Recent Calls list, press Sort to sort and order calls, press Type to display only certain calls, or select a call record to call the person.
From the Recent Calls list, press Sort to sort and order calls, press Type to display only certain calls, or select a call record to call the person.
Result
You will be able to view recent inbound and outbound calls.