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    1. Knowledge Base
    2. Communication & Collaboration
    3. Phones & Voicemail

     Phones & Voicemail

    Information and support for MSU Denver's phone and voicemail systems, including Skype for Business.

    Articles (16)

    What is MSU Denver's phone system?

    What is Skype for Business?

    [NEW] What is Teams?

    Desk Phone Usage FAQ

    Access Your MSU Denver Phone Remotely

    Making calls on an MSU Denver phone

    How do I set up my voicemail on an MSU Denver phone?

    How do I view recent calls on an MSU Denver phone?

    Managing contacts on an MSU Denver phone

    Managing speed-dial/favorite contacts on an MSU Denver phone

    [NEW] How do I use Teams to make or receive phone calls?

    [NEW] Phone call management in Teams

    How to hold, mute, transfer, or use speed dial.

    [NEW] Making emergency 911 calls in Teams

    Update your location information to aid emergency responders.

    [NEW] How do I manage my voicemail using Teams?

    [NEW] How do I manage my Teams call notifications?

    Set up quiet hours to avoid receiving notifications 24/7.

    [NEW] How do I receive phone calls from a call queue in Teams?

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