How do I add my MSU Denver email to my mobile device or computer apps?

Overview

Learn how to add your MSU Denver email account to email applications on your mobile device or computer

Before you begin...

All current MSU Denver students, faculty, and staff have an email account as soon as they are accepted into the University. You need to have an active relationship with the university (either a recently-registered student or current employee) in order keep  and email account with MSU Denver. 

Instructions

When configuring the account, your user name in most cases will be your full email address.  If prompted, the mail server is outlook.office365.com.

Please note that Microsoft Outlook 365 is the recommended email client for use with Office 365 email accounts. Other clients may work, but may have reduced features or functionality, and may experience errors ITS is unable to resolve. Outlook 365 is part of the Microsoft Office 365 software suite, and is available as a free download for all current MSU Denver students, faculty, and staff onto computers. The mobile apps are available in app stores. 


 Adding your MSU Denver email account to an email app on your phone:
 

iOS Outlook appMicrosoft Outlook mobile app (recommended option!): 

 Gmail icon​​​​ Gmail app on an Android phone 

  1. On your Android phone or tablet, open the Gmail app
  2. In the top right, tap your profile picture.
  3. Tap Add another account.
  4. Tap Office365
  5. Enter your MSU Denver email address.  Tap Next
  6. On the incoming server settings screen, enter your MSU Denver password. 
  7. Approve your 2-step verification approval request via the Authenticator App or phone call. (You only have to approve when first setting up the app or when you change your password in the future).

 Gmail icon​​​ Gmail app on an iPhone / iPad :  Not currently possible (Gmail on iPhone does not support SMTP). Please use one of the other methods listed here for an iOS device. 


Apple Mail (Note that Microsoft Outlook is the recommended email client for MSU Denver email for best functionality and experience).

  1. Tap your devices Settings menu (the gear icon)
  2. Go to Mail > Add Account > Microsoft Exchange.
  3. Enter your email address. You can also give this account a Description that you prefer. Tap Next.
  4. A pop-up will ask if you want to sign in to your "msudenver.edu" Exchange account. Tap Sign In.
  5. Enter your account password  and tap Sign In.
  6. Approve your 2-step verification approval request via the Authenticator App or phone call. (You only have to approve when first setting up the app or when you change your password in the future)
  7. Select (toggle on) each type of data you want to sync (email, calendar, contacts, etc.). Tap Save

 Adding your MSU Denver email to the Outlook email on a computer (PC or Mac):

1. If you need Microsoft Outlook installed on your PC or Mac, please follow these steps:

2. Once you have the Microsoft Office 365 productivity suite installed, follow these steps to configure your email on a Windows or Mac:

Need assistance or have questions?

Submit a ticket by using the Request Support button at the top right of this page or call our Service Desk at 303-352-7548.

 

 

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Details

Article ID: 121248
Created
Mon 11/30/20 9:43 AM
Modified
Wed 11/2/22 3:49 PM

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