What is it?
ITS activates network jacks for telephones, computers and printers to connect to the Internet and MSU Denver's network. Use this service to activate an existing wall jack or to request that a new jack be installed. For new jack installs, please first go to http://webtma.ahec.edu:82/home.html and submit a Telecommunications request. AHEC will then reach out to you with a quote for the work.
Who can request this?
Current staff and faculty can request this service.
Requirements
For existing jack activations: Please include the jack's office and building location, it's label (if visible), and what will be connecting to it.
For new jack installation requests: Please include the desired office location, contact information, and a department account number in the AHEC Telecom request. Include the same in a Service Request for ITS.
What to expect
For existing jack activations: An ITS Networking team member will come by to test and activate the jack.
For new jack installation requests: Once AHEC processes the work order, one of their team members will be by to scope out the location and give you a quote for the work. Once they finish the install, an ITS Networking team member will be notified by the ticket and will be by to activate the new jack.