ProctorU Record+ is a student authentication service that verifies student identity and also provides exam recordings and machine-based (AI) proctoring reports that faculty can review. ProctorU Record+ requires students to take photos of their face and ID, answer challenge questions, and enter a biometric keystroke signature to verify their identity prior to taking any exam. ProctorU Record+ is encouraged and ideal for lower-stakes assessments.
Note: This service is not compatible with the Canvas "New Quizzes" feature.
Who can use ProctorU Record+?
Students:
Your instructor may elect to use student authentication (ProctorU Record+), live human proctoring (ProctorU Live+), both, or neither as part of their instruction. Your experience with ProctorU will be very different depending on which service your instructor uses, so please check with them if you are unsure which service is being used.
Faculty:
Faculty must promote online assessment integrity and deter cheating within their courses. To this end, MSU Denver has integrated ProctorU, an online platform that provides exam-reviewing and proctoring capabilities, within Canvas.
How do I access ProctorU Record+?
Students:
MSU Denver CTLD has created a step by step tutorial on how to access ProctorU for a Record+ Exam. Note if you need technical support, ProctorU provides 24/7 support by starting a live chat by logging into your ProctorU account and clicking the chat icon in the lower right side of your screen, open a support ticket, or call (855) 772-8678.
Faculty:
https://ready.msudenver.edu/self-help-tutorials/quizzes-tests/proctor-your-online-exams-with-proctoru/
How much does the student authentication service (ProctorU Record+) cost? Who pays for this service?
The student authentication service is provided at no cost to students and is paid for by the institution ($8.00 per student per exam administered).
How do I get support if I have questions or need technical assistance with ProctorU Record+?
ProctorU provides direct assistance to both students and instructors for their services, including technical issues and microphone/camera support. If you need assistance using ProctorU, please reach out to their 24/7 support team: