Enabling Third-Party Cookies in Chrome for YuJa


If third-party cookies are not enabled, users may be unable to watch and/or listen to media distributed via the YuJa Enterprise Video Platform (either via a web page containing a YuJa video or via Canvas). This document provides instructions on how to enable third-party cookies to prevent any potential issues when trying to access media.

Before you begin...

Save any open documents and close all applications before beginning as the last step will be to restart your computer.


  • Click the three dots in the upper-right corner, then click Settings.
  • Scroll to the bottom of the settings and click Advanced at the bottom of the settings screen.
  • On the advanced settings screen, click Content settings under the Privacy tab.
  • Under Cookies, click ADD under allowed sites to be added.
  • Type in the YuJa site URL in the format of "https://msudenver.yuja.com/...".
  • Click on Add Button to save.
  • Restart your computer.


You should now be able to view YuJa videos that previously presented an error message that you needed to enable cookies to access.


Article ID: 123222
Wed 12/23/20 8:59 AM
Fri 5/14/21 3:24 PM