Campus Lab FAQ

Where are the campus computer labs? When are they open?

Please see What are the Student Computer Labs? for current hours and locations.

Who can use the campus computer labs?

Current and active students.

How do I save my work?

It is recommended that you save your work either by using OneDrive or by attaching your files to an email and sending it to yourself.

What is the PaperCut pop-up window on my screen?

The PaperCut window displays the balance and the print cost per page of the document. The balance begins at $25 and depletes every time you accept the print cost in order to process your document.

For more detailed information on PaperCut and Metro Print, please see What is Lab Print?

Can I print in the campus labs?

Yes. All computer labs support black and white and color printing. Black and white printing is $0.05 per printed page and is taken out of your PaperCut balance whenever you print.

Can I print in color in the campus labs?

Yes. All computer labs are equipped with color printers in addition to their standard black and white printers. Color printing is $0.10 per printed page and is taken out of your PaperCut balance whenever you print.

Does my print credit from last semester roll over into the next semester?

The print credit from previous semester does not roll over into the next semester. Each student will receive $25.00 in print credit at the beginning of their next registered semester.

Can I get a print refund if my documents didn’t print correctly?

This is determined on a case by case basis. Your account will be reviewed by a lab supervisor and credited the necessary amount.

How do I add more print credit funds to my account?

Please see How do I add printing funds to Lab Print?

Where are the Pay Stations located?

The pay stations are located in the Tivoli, Plaza, and Science Building labs.

May I bring food and drinks into the Computer Lab?

No, foods and drinks are not permitted inside any of the computer labs. All foods and drinks should be placed on the drink cart located outside of the entrance of every computer lab.

What should I do if my computer is frozen?

Press Ctrl + Shift + Esc simultaneously to open the Windows Task Manager. Highlight the application that is frozen or waiting, (usually the very top item in the list) and click on the End Task button. You will lose any unsaved work. If this doesn't work, please see a lab technician for assistance. ​​​​​​

What computer labs have scanners?

All labs have multi-functional printers that have the capability to copy, print and scan.

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Article ID: 159610
Mon 6/3/24 11:45 AM
Mon 6/3/24 11:45 AM