Student Computer Labs FAQ

Special Note: Beginning Saturday, March 16th, the Tivoli 225 lab will no longer be open on Saturdays due to changes in the Tivoli Student Union's access hours. To accommodate student needs, the AD 260 lab will instead be open on Saturdays from 9 a.m. - 3 p.m. Please see the Auraria Higher Education Center's announcement for more details.

What are the Student Computer Labs?

MSU Denver ITS provides several on-campus computer labs for students to have access to technology solutions and academic computing resources. Lab hours and available software vary by location.

Additionally, lab remote access and virtual software environments exist to for off-campus access to lab software.  Please see our Off-Campus Lab Access Tools article for an overview of our remote and virtual lab environments designed for remote use on personal computers. 

Locations and Hours of Operation

Spring Semester (begins January 16th)

Lab Name Availability 
Tivoli 225

Mon - Thur:  8 a.m. - 8:30 p.m.
Fri:  8 a.m. - 5 p.m.
Sat & Sun:  Closed

Science 1058/1060

Mon - Fri:  8 a.m. - 5 p.m.
Sat & Sun:  Closed

Plaza 307

Mon - Fri:  8 a.m. - 5 p.m.
Sat & Sun:  Closed

Administration 260

Mon - Fri:  8 a.m. - 5 p.m.
Sat:  9 a.m. - 3 p.m.
Sun:  Closed

Remote access/virtual lab environments are available 24/7. Please see our Off-Campus Lab Access Tools article for an overview of our remote and virtual lab environments designed for remote use on personal computers.

 

Map of on-campus computer lab locations

 

Who can use the Student Labs?

Current and active students.

How do I save my work in on-campus labs?

It is recommended that you save your work using one drive or email yourself.

Can I print in the Computer Labs?

Yes, All computer labs support black and white and color printing.

Can I print in color in the Computer Labs?

Some computer labs are equipped with color printers in addition to their standard black and white printers.

Labs equipped with color printers:

  • AD260
  • PL307
  • SI1058
  • TV225

What is the PaperCut pop-up window on my screen?

The PaperCut window displays the balance and the print cost per page of the document. The balance begins at $25 and depletes every time you accept the print cost in order to process your document. Black and white printing is $.05 per printed page and color printing is $.10 per printed page.

For more detailed information on PaperCut and Metro Print, please see What is Lab Print?

Does my print credit from last semester roll over into the next semester?

The print credit from previous semester does not roll over into the next semester. Each student will receive $25.00 in print credit at the beginning of their next registered semester.

Can I get a print refund if my documents didn’t print correctly?

This is determined on a case by case basis. Your account will be reviewed by a lab supervisor and credited the necessary amount.

How do I add more print credit funds to my account?

View our knowledge base article How do I add printing funds to Lab Print?

Where are the Pay Stations located?

The pay stations are located in Science Bldg. 1058, Plaza Bldg. 307 and Tivoli 225. 

May I bring food and drinks into the Computer Lab?

No, foods and drinks are not permitted inside any of the computer labs. All foods and drinks should be placed on the drink cart located outside of the entrance of every computer lab.

What should I do if my computer is frozen?

Press Ctrl + Shift + Esc simultaneously to open the Windows Task Manager. Highlight the application that is frozen or waiting, (usually the very top item in the list) and click on the End Task button. You will lose any unsaved work. If this doesn't work, please see a lab technician for assistance. ​​​​​​

What computer labs have scanners?

All labs have multi-functional printer that has capability to copy, print and scan.

Details

Article ID: 121654
Created
Thu 12/3/20 5:24 PM
Modified
Wed 3/27/24 12:35 PM