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Services or Offerings?
Login Support (Single Sign-On)
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
SharePoint sites - Report an issue
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Report login issues to a SharePoint site or errors using SharePoint.
Multifactor Authentication (MFA) support
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Report an Issue or Something Broken
  1. Services
  2. Get Help!
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Hardware Requests
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Computing technology requests for faculty, staff, student employees and students
RAVE Emergency Alerts
  1. Services
  2. Email & Calendar
Request assistance managing your RAVE emergency alert settings
Microsoft Teams - Report an issue
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Report technical issues using Microsoft Teams on your device.
NetID and/or Display Name Change
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
Request a change to your NetID or display name due to legal name changes.
Loaner laptops (short-term)
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Students, faculty and staff my check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.
Blackboard Archive File Request
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
Request a Blackboard Archive File after the decommissioning of Blackboard Learn.
Walk-up Services
  1. Services
  2. Systems/Platforms
This service is only to be used when you are physically present at our Walk-up Service Desk in West Classroom 243.
Access to a Tier 2 Migrated (Blackboard to Canvas) Course
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
This form is to request access to a Tier 2 migrated course selected by your Chair. If you are not sure if your course is part of the Tier 2 migration please contact your Department Chair. Once this form is filled out you will gain access to your migrated content within Canvas to be used for course development.
Canvas NEW Third Party Software Integration request
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
Request a NEW Learning Management System (Canvas) integration with a third-party tool to support teaching and learning.
Request for Service - Strategy and Marcom
  1. Services
  2. Administrative & Business Applications
  3. Strategy, Marketing and Communications
Request service/project support in the areas of marketing, communications, digital web services, photography, and advertising.
Request access or changes to a Student Health Center system
  1. Services
  2. Administrative & Business Applications
  3. Student Health Center Systems
Changes or requests to a Health Center-specific software, systems and devices. Health Center employees only.