Office 365 Distribution Group Request

What is it?

Office 365 Distribution Groups are an email distribution service designed to deliver email quickly and efficiently to large numbers of recipients.   They are managed through the Outlook Web App, accessed at

Please see our KB articles on creating and managing Office 365 Distribution Groups:

If you have further questions or need assistance with a Office 365 Distribution Group, please use the Request Service button on this page. 

Who can request this?

Any current user can create and manage their own Office 365 Distribution Group. For requests involving existing or new O365 distribution groups:

  • Owners of their own groups may request assistance with those groups
  • Inquiries about creating or using a new Office 365 Distribution Group

Non-group owners can still submit a ticket here regarding changes to a group, but any changes will need to be approved by the group owner.


If you have questions about creating or managing your own distribution group, please first review our articles:

For assistance with existing groups, please Request Service on this page and include the group name(s) and any questions or issues in your description. 

What to expect

ITS technicians will review your request and follow-up with any questions or confirmations that the request has been completed. 

Request Service


Service ID: 46030
Thu 10/1/20 7:04 PM
Thu 8/12/21 7:48 AM
Catalog Visibility (what users can use/see this service in the Client Portal?)
Internal: Only for ITS use
Restricted: access restricted to ITS and another group
Unrestricted: All users can access