Account (NetID) Life-Cycling Support

ITS maintains user accounts (NetIDs) and email addresses for students and employees that have active relationships with the university.    When this relationship is no longer active, ITS takes immediate steps to deactivate NetIDs for security and license maintenance.  Thirty days after an account is deactivated, it will permanently deleted. Upon deletion, no data from Outlook, Teams, OneDrive or any other Microsoft 365 services will be available.

Your account is deemed inactive by the following depending on your role with MSU Denver:

1. No activity for 3 consecutive semesters. (No class registration for 3 consecutive semesters including the summer semester.)
2. Employment status has been marked inactive by Human Resources

 Please see this KB for more information and FAQs: NetID General Information

ITS no longer manually evaluates accounts for the life-cycling process. If you account has been deemed inactive, it will be automatically deleted within 30 days. Your account can be recovered, but after 30 days of being deleted, no information can be recovered from your email and other Office 365 Services. There is no notification that your account will be deactivated.

Your account is deemed inactive by the following depending on your role with MSU Denver:

1. No activity for 3 consecutive semesters. (No class registration for 3 consecutive semesters including the summer semester.)
2. Employment status has been marked inactive.

There is no notification that your account will be deactivated, the process is activated by an official action from Human Resources.

Our technicians may respond to your ticket with further questions or with updates to help clarify this process. 

Employees: If your account is in a deactivated state, ITS cannot grant access to your account or data without approval from Human Resources. We will review next steps with you.