Service Overview
ITS can assist to disassemble or set up employee workstations when individuals or entire departments move to new locations.
Support Provided:
- Disassembling workstation peripherals and helping organize them before a move
- Monitors
- Docking stations
- Keyboards
- Mice
- Computers
- Other IT peripherals
- Moving standard IT equipment to new offices when individuals or small groups move.
- Re-connecting workstation peripherals after an office move and ensuring configurations meet employee's needs.
- Printer support: configuring network jacks when a printer moves and installing printers when an employee moves to a new department.
- Coordinating large-scale departmental moves with the Facilities Team and a department coordinators.
ITS cannot move furniture.
- This includes standing desks that sit on top of desks. For furniture moves, please place a work order with AHEC and ITS can still help with peripherals before and after a furniture move.
- Please do not move networked printers without consulting ITS; their network jacks require special configuration.
Service Offerings to Select (red request buttons on this page)
Project B & Nursing Sim Lab: Workstation Move and IT Support Request
For employees and departments affected by Project B and Nursing Simulation Lab moves: Program admins, department heads, and/or individual employees can request tech support as they move back into offices this August at the end of project construction.
Individual Workstation Move Support:
- Please use this request if a 1-5 people in your department are moving locations within the same office space and you would like help ensuring workstations are reconnected correctly.
- Use this request if you are and individual changing teams and need help with your workstation peripherals in your old or new location.
Department-wide Employee Move Support:
- This request is generally intended to be submitted by a member of Facilities when coordinating large-scale moves where whole teams or departments are moving into entirely new offices on campus.
- This request allows ITS to coordinate with Facilities and the affected departments on infrastructure and individual hardware needs for a large-scale move.
Who can request this?
Individual Workstation Moves: any employee can place this request
Department-wide workstation moves: a Facilities team member or a Department Head or Coordinator can place these requests
Requirements
Please be ready to provide:
- What users are moving?
- Where are they moving from and where to?
- Any special notes for your workstation peripherals?
What to expect
A member of our Client Services team will reach out to you to coordinate times to assess and execute a workstation move. Departmental-wide moves will be a longer engagement coordinated by our Desktop Support Team.