Phones & Voicemail

Information and support for MSU Denver's phone and voicemail systems, powered by Microsoft Teams.

Articles (10)

What is Microsoft Teams?

How do I use Teams to make or receive phone calls?

Phone call management in Teams

How to hold, mute, transfer, use speed dial, or block.

Making emergency 911 calls in Teams

Update your location information to aid emergency responders.

How do I manage my voicemail using Teams?

How do I manage my Teams call notifications?

Set up quiet hours to avoid receiving notifications 24/7.

How do I receive phone calls from a call queue (i.e. department phone) in Teams?

How do I manage a call queue (i.e. department phone) in Teams?

How do I forward my Teams calls to a different number?

How do I manage user accounts in 8x8?

Instructions for creating or removing accounts in 8x8