What is Multi-Factor Authentication (MFA)?

In the ongoing effort to keep student, employee, and University information secure, Information Technology Services (ITS) has implemented Multi-Factor Authentication (also known as MFA or 2-step Authentication) in the MSU Denver Office 365 environment. MFA is a Microsoft-delivered feature which allows users to better protect their accounts by requiring additional authentication steps when logging in. These additional steps can include responding to a phone call from an automated service, or tapping a push notification on a smartphone.

Who can use MFA?

MFA is enabled on all MSU Denver student, faculty, and staff accounts.

How do I access my MFA options?

You can adjust your MFA settings, including what method(s) you use as your second authentication factor, at any time from within your MSU Denver Office 365 account. If you have multiple authenticators, you can also select which one you are normally asked for when logging in.

  1. Navigate to email.msudenver.edu.
  2. Log in to your MSU Denver email account.
  3. Click the bubble in the top-right corner of the window where either your picture or your initials are displayed.
  4. Click My Account.
    Appearance of the account settings drop dwon
     
  5. On the next page, find the Security info panel and click Update info.
    Appearance of the Office 365 Security Info option

From this page, you can see all the authentication methods you have set up and which method is used first. You have the option to add and remove any additional and available verification methods here, though please note at least one method must be available at all times. Please see related articles on the right for instructions about adding or changing authentication methods.

Details

Article ID: 120573
Created
Tue 11/17/20 12:00 PM
Modified
Wed 10/12/22 10:45 AM

Related Services / Offerings (1)

Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.