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Services or Offerings?
Phone Extension requests for employees
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
TimeClock Plus Support
  1. Services
  2. Administrative & Business Applications
  3. Student Information Systems
Get help adding a new supervisor to Timeclock time entry service.
Login Support (Single Sign-On)
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Desk phone or Skype for Business app - Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Seek help signing into your desk phone or report other questions or issues you are having with your phone.
Report an Issue or Something Broken
  1. Services
  2. Get Help!
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
Lost or Stolen computer / device
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Report a lost or stolen MSU Denver device to ITS.
OneDrive assistance
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Request assistance configuring or using OneDrive for Business.
Request for Service - Strategy and Marcom
  1. Services
  2. Administrative & Business Applications
  3. Strategy, Marketing and Communications
Request service/project support in the areas of marketing, communications, digital web services, photography, and advertising.
Online Tutoring
  1. Services
  2. Teaching, Learning & Classrooms
MSU Denver has contracted with TutorMe to provide 24/7 virtual tutoring to supplement existing internal academic support available through the Tutoring Center, Writing Center, and Math Tutor Lab.
IT Project Request
  1. Services
  2. IT Professional Services
  3. Project Management
Submit a project proposal that requires IT support.
University Website (WordPress on www.msudenver.edu)
  1. Services
  2. Administrative & Business Applications
Report issues or ask questions with maintaining the new University Website.
Student Success Collaborative (SSC) Navigate
  1. Services
  2. Administrative & Business Applications
  3. Student Information Systems
Information and assistance on the SSC Navigate desktop and mobile app for staff, faculty, and students.
Microsoft Teams - Report an issue
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Report technical issues using Microsoft Teams on your device.
Salesforce Marketing Cloud
  1. Services
  2. Email & Calendar
Learn about this digital marketing platform and if it fits your business needs.
RAVE Emergency Alerts
  1. Services
  2. Email & Calendar
Request assistance managing your RAVE emergency alert settings