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Services or Offerings?
Submit any non-emergency information security issues, questions, or concerns here

Information and assistance on the SSC Navigate desktop and mobile app for staff, faculty, and students.

Report a lost or stolen MSU Denver device to ITS.

Supervisors can request specific permissions within Banner systems for their employees including AppXtender access and specific security classes in Banner Admin Pages.

Get help adding a new supervisor to Timeclock time entry service.

Request a Blackboard Archive File after the decommissioning of Blackboard Learn.

Report a spam or phishing email

Report a printing issue (faculty and staff)

Request Course Level LTI integration Specific Integration for specific publisher vendors that are course level integrations with Canvas and require ITS to complete configuration steps on-behalf of the faculty member.

Submit a project proposal that requires IT support.

Business process owners can request changes to current Banner Workflows.

MSU Denver has contracted with TutorMe to provide 24/7 virtual tutoring to supplement existing internal academic support available through the Tutoring Center, Writing Center, and Math Tutor Lab.

Consult with ITS to design technology-enhanced learning and meeting spaces

Students, faculty and staff my check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.

This service is only to be used when you are physically present at our Walk-up Service Desk in West Classroom 243.