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Services or Offerings?
Seek help signing into your desk phone or report other questions or issues you are having with your phone.

Request changes or support with the configuration of ShoreTel services

Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.

Request conference phone, new main line number, delegate changes to main line numbers (SLAs), auto-attendant set-up, and voicemail configuration

Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.

Request a password reset for your Oracle user account: ODBC connections in Access, Spreadsheet Server or SQL Developer

Students can use many software titles virtually on their own computer.

Students, faculty and staff my check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.

Password reset request for T4 web content editors

ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.

Report technical issues using Microsoft Teams on your device.

Request assistance managing your RAVE emergency alert settings

This service is only to be used when you are physically present at our Walk-up Service Desk in West Classroom 243.

Report technology issues in a classroom that affect teaching and learning success.

Students can remotely access and use MSU Denver Computer Lab machines from their personal computer.