What is Self Service / Software Center / Company Portal?

Self Service, Software Center and Company Portal are features on MSU Denver-managed computers that allow users to install, update, and uninstall pre-approved applications without requiring ITS support or intervention. Self Service is available on Apple computers, Software Center is available on Windows computers and Company Portal is available on select Windows computers.

Who can use Self Service / Software Center / Company Portal?

Students, staff, and faculty using MSU Denver owned and managed Windows or Apple computers.

How do I request access to Self Service / Software Center / Company Portal?

Self Service, Software Center and Company Portal are only available on MSU Denver owned and managed PCs and Macs. Some software may require access to the MSU Denver GlobalProtect service for licensing. For more information on GlobalProtect, please see What is GlobalProtect? For help connecting the GlobalProtect client, please see How do I connect to GlobalProtect via the client?

To request specific software to be delivered through Self Service/Software Center, submit a Software Requests for Employees.

What is the difference between these tools?

These tools are all management applications for different operating systems and situations:

Self Service

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Not to be confused with Self Service Banner, this application is used to install and manage applications on MSU Denver-managed Apple Mac computers and iOS devices such as iPads. This is provided by our mobile device management solution JAMF.

Software Center

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This application is used to install and manage applications on MSU Denver-managed Windows computers. This is provided by our mobile device management solution Microsoft SCCM, also known as Microsoft Endpoint Manager. This service is our primary means of managing Windows computers and is installed almost universally.

Company Portal

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This application is used to install and manage applications on select MSU Denver-managed Windows computers and Android devices. This is provided by our mobile device management solution Microsoft Intune. Intune is Microsoft's cloud version of SCCM / Software Center, meaning it is not dependent on campus servers. This app is not installed universally at the time of writing. Only select Windows machines will have it as we transition. For devices that do have it installed, it runs side by side with Software Center or in some cases, standalone. Most information, apps and tasks available in Software Center can also be completed from the Company Portal. However, the reverse is not true. Some apps and tasks available in Company Portal cannot be performed in Software Center. For instance, any application that originates from the Microsoft Store will only be available in the Company Portal. For this reason, we recommend users with the Company Portal installed on their computers to use this primarily instead of Software Center.

How do I access Self Service / Software Center / Company Portal?

View instructions for your University-issued computer's operating system at the links below:

Details

Article ID: 120965
Created
Mon 11/23/20 10:28 AM
Modified
Thu 10/5/23 3:30 PM