How do I add a directory printer to my MSU Denver Mac computer?


This article will guide you to add a networked, on-campus, directory-published printer to your computer.

Before you begin...

  • This article is for faculty and staff using an MSU Denver ITS-issued Mac computer wishing to add a directory printer.
  • At this time, not all printers are available to be added via directory. If this does not apply to your situation, please go to the How do I print on campus? page to find the right article that suits your needs.
  • In order to print on campus, your computer must be either:
    • hard wired into the network using a docking station or Ethernet cable
    • OR on the campus WiFi with the GlobalProtect VPN turned on and connected
  • You must know the printer's name which can often be found on a label on the physical printer or by asking someone else in your department. Increasingly, printers may have labels on them which help you to identify what the name is.

Image of a printer label

A sample label present on the front of all new Xerox machines.


  1. If you are installing a Xerox printer, please follow the steps below. If you are not, please skip to step 2
    1. Open your Mac's Launchpad or Spotlight Search and look for "Self Service"

Self-service rowdy logo 

  1. On the left-hand side of the screen, there will be a "Drivers" category. Click Drivers to open it
  2. Find the application called Xerox Drivers and click the Install button beneath it
  3. After the install is complete you may close Self-service and continue with the rest of the steps
  1. Open System Preferences either by clicking the Apple logo in the top right-hand corner or by using Spotlight Search (Cmd + Space)
  2. Find and click the Printers & Scanners option

printers and scanners menu option on mac system prefrences

  1. Click the plus sign + in the bottom left-hand corner of the printer list to add a new printer.

Image of the printer screen in system preferences

  1. On the following screen, look for your printer name in the list. Your printer will be labelled something like: "VMWPT09-[DEPTNAME]-XEROX" for Xerox printers and "VMWPT09-BUILDING-ROOM#" for older printers. Select your printer from the list with a single mouse click.
  2. Under the "Use:" field click the drop-down menu to select a driver and click Select Software.
  3. Search for the model number of your printer and select it and click OK
  4. Click Add and wait for the printer to install. You may need to authenticate using your MSU Denver NetID and password this first time.


The printer will be installed on your computer. Feel free to print a test page to ensure it is functioning properly.

Additional Information

If your department utilizes printer codes: you may need to enter them in when you go to print. Test pages should be sent from applications like Microsoft Word or Adobe Acrobat and not from the Mac system preferences or print queue screen. If you do not know your print code, please talk with your department admin or office manager. View How do I use a print code on my department's Xerox? for help.

If you were unable to find your printer in step 4: then the printer you are looking for is likely not a directory printer. Go to the How do I print on campus? page to find the right article that suits your needs.

If you experience any problems during this process please fill out a Printer Issues & Errors form or call the Service Desk at (303) 352-7548


Article ID: 141243
Tue 2/8/22 11:23 AM
Fri 2/23/24 11:38 AM

Related Services / Offerings (1)

If your department has ordered a new leased printer, submit this request to prepare for the configuration by ITS.