Citrix Virtual Lab FAQ

Who can access the applications in the Citrix Virtual Lab?

Any currently-enrolled MSU Denver student can access the Virtual Lab Environment using a computer that is physically connected to MSU Denver's network or via devices connected to the 'MSUDenver' secure wireless network. The Virtual Lab can also be accessed remotely by using our remote access service, GlobalProtect.

How do I access the Citrix Virtual Lab?

Please see the below articles for instructions on how to access the Virtual Lab.

How to connect to the Virtual Lab Environment on a computer

How to connect to the Virtual Lab Environment on a mobile device

Can Citrix be used if I don't have Citrix Receiver installed?

Yes, although it is recommended to install the receiver for better performance, you can visit the Citrix portal to use the 'light' version of the Virtual Lab.

How do I request additional applications?

Contact the ITS Service Desk at 303-352-7548 or submit a ticket.

Why can't I see an advertised application in Citrix Receiver?

Please contact the ITS Helpdesk to verify your permission to the application.

How do I access the Citrix Virtual Lab from off-campus?

Currently, the Virtual Lab can be accessed using any off-campus device connected to GlobalProtect, MSU Denver's remote access solution. Please visit the Remote Access (GlobalProtect) article for information about requesting GlobalProtect access.



Article ID: 120877
Fri 11/20/20 12:34 PM
Sat 2/27/21 2:21 PM