(Retired) Citrix Virtual Lab Environment FAQ

 This system has been replaced by the Virtual Computer Lab by Apporto. If you've arrived from a bookmark or other website, be sure to update your links!

What is the Citrix Virtual Lab Environment?

The Virtual Lab is an online environment that allows MSU Denver students to use specific software packages for free in an online environment. This allows students to access software that is not available for installation, such as MiniTab, SPSS, and Adobe Acrobat.

Who can use the Citrix Virtual Lab Environment?

The Virtual Lab is only available to current MSU Denver students. However, faculty and staff may install specific software packages on their University-provided computer using Software Center (Windows) or Self Service (Mac). Please see the Software Center/Self Service article for more information on installing software on a managed computer. 

How do I request access to the Citrix Virtual Lab Environment?

The Virtual Lab is already available to all students. When working off campus, you will need to be connected to GlobalProtect in order to access the Virtual Lab. To learn more about GlobalProtect, and to request access to it, please visit this page: What is GlobalProtect?

How do I access the Citrix Virtual Lab Environment?

Please see the below articles for instructions on how to access the Virtual Lab.

How to connect to the Citrix Virtual Lab Environment on a computer

How to connect to the Citrix Virtual Lab Environment on a mobile device

Can Citrix be used if I don't have Citrix Receiver installed?

Yes, although it is recommended to install the receiver for better performance, you can visit the Citrix portal to use the 'light' version of the Virtual Lab.

How do I request additional applications?

Contact the ITS Service Desk at 303-352-7548 or submit a ticket.

Why can't I see an advertised application in Citrix Receiver?

Please contact the ITS Helpdesk to verify your permission to the application.

How do I access the Citrix Virtual Lab from off-campus?

Currently, the Virtual Lab can be accessed using any off-campus device connected to GlobalProtect, MSU Denver's remote access solution. Please visit the Remote Access (GlobalProtect) article for information about requesting GlobalProtect access.