Service Catalog

Categories (12)

User Accounts & Access

MSU Denver account and login support; access requests for new employees.

IT Professional Services

Project management and application development services.

Teaching, Learning & Classrooms

Support for on-campus learning environment and online learning tools.

Email & Calendar

Email and calendar services including account changes, delegation, distribution services, and the creation of shared email boxes.

Hardware, Software & Printing

Request hardware and printers; software distribution services for students and employees.

Administrative & Business Applications

Banner, Health Center Systems, student information systems (e.g. Navigate), and other auxiliary enterprise services.

Network & Wireless

Wirless network issues reporting, VPN (GlobalProtect) requests and issues, and wired internet access.

Communication & Collaboration

Phones, Teams, OneDrive, SharePoint, and network drives

Information Security

Report issues or request enhancements and support in on-campus classrooms and computer labs.

Infrastructure Services

Services including data center management, server virtualization, and systems management and operations.

Audiovisual Services

Live event streaming support and digital signs

Get Help!

Create a General Service Request or Incident ticket if you cannot find what you need in other parts of the catalog.