Service Catalog

Categories (14)

User Accounts & Access

MSU Denver account and login support; access requests for new employees.
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Workday

Get Workday Launch Support from HR, Finance, and ITS.
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Canvas

Course shell administration requests for Faculty
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Teaching, Learning & Classrooms

Support for on-campus learning environment and online learning tools.
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Email & Calendar

Email and calendar services including account changes, delegation, distribution services, and the creation of shared email boxes.
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Hardware, Software & Printing

Request hardware and printers; software distribution services for students and employees.
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Administrative & Business Applications

Workday Support, Banner Requests, Health Center Systems, and auxiliary enterprise services.
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Network & Wireless

Wirless network issues reporting, VPN (GlobalProtect) requests and issues, and wired internet access.
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Communication & Collaboration

Phones, Teams, OneDrive, SharePoint, and network drives
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Information Security

Report issues or request enhancements and support in on-campus classrooms and computer labs.
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IT Professional Services

Project management, procurement, and application development services.
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Infrastructure Services

Services including data center management, server virtualization, and systems management and operations.
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Audiovisual Services

Digital Sign support, AV equipment for teaching, classroom & conference room design consultation.
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Get Help!

Create a General Service Request or Incident ticket if you cannot find what you need in other parts of the catalog.
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