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Common questions for transitioning to this new support portal

There are multiple ways to submit a ticket in the Client Portal.

You can use the Client Portal to view, comment on, or update your existing ticket requests.

Learn what browsers and operation systems are supported for use on this Client Portal

Tickets can be withdrawn through the Client Portal if you no longer need work done on an open ticket.

If you find yourself regularly referencing a Knowledge Base article or using a specific service, you can add it to your favorites in the Client Portal to quickly access it in the future.

If you are new to MSU or are curious about what services are provided with your account, when those services will be available, or when you can expect to lose those services, check out this article!