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Services or Offerings?
Elevated (Administrative) rights request on an MSU Denver computer
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Request access to tools that allow your user administrative privileges on your MSUDenver asset
Report an Issue or Something Broken
  1. Services
  2. Get Help!
If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you back up and running.
University Fonts Installation
  1. Services
  2. Hardware, Software & Printing
  3. Software
University Font Installation for licensed font use.
Classroom / Conference Room Issues (on-campus)
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Report technology issues in a classroom that affect teaching and learning success.
AV Equipment Rental
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Request audiovisual equipment to be used in facilitating teaching and learning as well as providing technical support and training on use of said equipment.
Banner Account Request (Basic access)
  1. Services
  2. Administrative & Business Applications
  3. Banner
Employees request basic (read-only) access to the Banner 9 administrative environment (for employees only).
Shared Mailbox Creation and Delegate Access
  1. Services
  2. Email & Calendar
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Mass Email Request
  1. Services
  2. Email & Calendar
This service provides the ability to send mass email to defined groups within the university.
Report Phishing Email
  1. Services
  2. Information Security
Microsoft Copilot
  1. Services
  2. Administrative & Business Applications
Learn about Microsoft's generative AI chat tool and how to use it securely at MSU Denver.
New Printer Consultation
  1. Services
  2. Hardware, Software & Printing
  3. Printers
Get help with the printer acquisition process.
Login Support (Single Sign-On)
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
New Printer Purchase & Setup
  1. Services
  2. Hardware, Software & Printing
  3. Printers
Submit this request if you've ordered a new printer.
Jumpbox Request
  1. Services
  2. Infrastructure Services
Request a new jumpbox be created.
Report an Issue with a Enterprise Application
  1. Services
  2. Administrative & Business Applications
  3. Enterprise Application Services
Report an enterprise application issue.