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Services or Offerings?
Desk phone or Skype for Business app - Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Seek help signing into your desk phone or report other questions or issues you are having with your phone.
Student Success Collaborative (SSC) Navigate
  1. Services
  2. Administrative & Business Applications
Information and assistance on the SSC Navigate desktop and mobile app for staff, faculty, and students.
DBA Services
  1. Services
  2. Administrative & Business Applications
  3. Banner
Only available to App Admin, Application Development teams to request DBA services
Microsoft Teams - General Support
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Get support or report technical issues using Microsoft Teams.
Multifactor Authentication (MFA) support
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Request assistance with email or shared calendars
  1. Services
  2. Email & Calendar
Get assistance with errors affecting your email or calendars!
OneDrive - General Support
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Request assistance configuring or using OneDrive for Business.
Spam/Phishing email reporting
  1. Services
  2. Information Security
Report a spam or phishing email
Phone Extension requests for employees
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Citrix Virtual Lab
  1. Services
  2. Hardware, Software & Printing
  3. Software
Students can use many software titles virtually on their own computer.
Office 365 Distribution Group Request
  1. Services
  2. Email & Calendar
Request assistance creating or managing your distribution group in Office 365/Outlook
Adobe Creative Cloud for Students
  1. Services
  2. Hardware, Software & Printing
  3. Software
  4. Software Request for Personal Devices (Students)
Students can request Adobe Creative Cloud license to install on a personal device.