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Services or Offerings?
Desk phone or Skype for Business app - Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Seek help signing into your desk phone or report other questions or issues you are having with your phone.
Navigate360 (formerly SSC Navigate)
  1. Services
  2. Administrative & Business Applications
Information and assistance on the Navigate360 desktop and mobile app for staff, faculty, and students.
DBA Services
  1. Services
  2. Administrative & Business Applications
  3. Banner
Only available to App Admin, Application Development teams to request DBA services
Microsoft Teams - General Support
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Get support or report technical issues using Microsoft Teams.
Multifactor Authentication (MFA) support
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
Get support setting up your mutli-factor authentication settings for the first time or if you cannot authenticate due to a lost, changed or broken multi-factor authentication device.
Request assistance with email or shared calendars
  1. Services
  2. Email & Calendar
Get assistance with errors affecting your email or calendars!
OneDrive - General Support
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Request assistance configuring or using OneDrive for Business.
Report Phishing Email
  1. Services
  2. Information Security
University Fonts Installation
  1. Services
  2. Hardware, Software & Printing
  3. Software
University Font Installation for licensed font use.
Office 365 Distribution Group Request
  1. Services
  2. Email & Calendar
Request assistance creating or managing your distribution group in Office 365/Outlook
(Retired) Citrix Virtual Lab
  1. Services
  2. Hardware, Software & Printing
  3. Software
Adobe Creative Cloud license for personal devices (students)
  1. Services
  2. Hardware, Software & Printing
  3. Software
  4. Software Request for Personal Devices (Students)
Students can request Adobe Creative Cloud license to install on a personal device.