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Services or Offerings?
Desk phone or Skype for Business app - Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Seek help signing into your desk phone or report other questions or issues you are having with your phone.
Salesforce Marketing Cloud
  1. Services
  2. Email & Calendar
Learn about this digital marketing platform and if it fits your business needs.
OneDrive - General Support
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Request assistance configuring or using OneDrive for Business.
Banner Workflow Modifications
  1. Services
  2. Administrative & Business Applications
  3. Banner
Business process owners can request changes to current Banner Workflows.
Oracle password reset
  1. Services
  2. Administrative & Business Applications
  3. Banner
Request a password reset for your Oracle user account: ODBC connections in Access, Spreadsheet Server or SQL Developer
Request a LiquidFiles secure email account
  1. Services
  2. Email & Calendar
LiquidFiles is an email service that allows for secure transmission of sensitive data.
Request a Security Exception
  1. Services
  2. Information Security
Request approval for an activity or permission that is restricted by security policy.
IT Project Request
  1. Services
  2. IT Professional Services
  3. Project Management
Submit a project proposal that requires IT support.
Laptop & Peripheral Equipment Checkout (short term)
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.
Canvas Course Reset
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
Faculty can request that their Canvas course be entirely reset (erased including all student data).
Report a hardware issue with an MSU Denver device
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Report hardware issues with MSU Denver assets and accessories.
Software Issue or Error
  1. Services
  2. Hardware, Software & Printing
  3. Software
Request assistance troubleshooting software failures, configuration issues, and error messages.
Report an IT Security Incident or Concern
  1. Services
  2. Information Security
Submit any non-emergency information security issues, questions, or concerns here, including reporting any suspected malware or virus.
Login Support (Single Sign-On)
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
ITS provides assistance to students and employees who need help setting up their accounts for first use, or resolving a login problem to an MSU Denver computer or web service.
Data Center Tours
  1. Services
  2. Infrastructure Services
Instructors can request a tour of the MSU Denver data center for their class.