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Services or Offerings?
Software Issue or Error
  1. Services
  2. Hardware, Software & Printing
  3. Software
Request assistance troubleshooting software failures, configuration issues, and error messages.
Software Request for Employees (Licensing & Installation for Desktop or Cloud Applications)
  1. Services
  2. Hardware, Software & Printing
  3. Software
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
Software Request for Personal Devices (Students)
  1. Services
  2. Hardware, Software & Printing
  3. Software
Free and request-able software for student use on personal devices including Solidworks, Multisim, LabView, Minitab, Mathematica and more!
Canvas NEW Third Party Software Integration request
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
Request a NEW Learning Management System (Canvas) integration with a third-party tool to support teaching and learning.
Report an issue with a Student Health Center system
  1. Services
  2. Administrative & Business Applications
  3. Student Health Center Systems
Report an issue with Health Center-specific software, systems, and devices
Request access or changes to a Student Health Center system
  1. Services
  2. Administrative & Business Applications
  3. Student Health Center Systems
Changes or requests to a Health Center-specific software, systems and devices. Health Center employees only.
Virtual Computer Lab (by Apporto)
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
Access Center Technology
  1. Services
  2. Access Center
Request training, consultation, licensing, or troubleshooting support for Access Center technology.
Elevated (Administrative) rights request on an MSU Denver computer
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Request access to tools that allow your user administrative privileges on your MSUDenver asset
Laptop Cart Reservation
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Faculty can request Windows laptop carts for class teaching needs.
YuJa Assistance
  1. Services
  2. Teaching, Learning & Classrooms
Request assistance installing or using the Yuja media platform.
GlobalProtect (VPN) access request
  1. Services
  2. Network & Wireless
Request access to utilize the MSU Denver VPN, GlobalProtect
Microsoft Teams Telephony - Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Report questions or issues you are having using Microsoft Teams to make or receive phone calls.
Spreadsheet Server Access
  1. Services
  2. Administrative & Business Applications
  3. Banner
Request assistance with Spreadsheet Server, including new-user setup and installation.
Enterprise Application Services
  1. Services
  2. Administrative & Business Applications
Request assistance with the support, upgrade, patching, custom development, or the configuration/release of Enterprise Applications that support the University's administrative operations or strategic initiatives.