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Services or Offerings?
Request access or changes to a Student Health Center system
  1. Services
  2. Administrative & Business Applications
  3. Student Health Center Systems
Changes or requests to a Health Center-specific software, systems and devices. Health Center employees only.
Data Center Tours
  1. Services
  2. Infrastructure Services
Instructors can request a tour of the MSU Denver data center for their class.
Report an issue with a Student Health Center system
  1. Services
  2. Administrative & Business Applications
  3. Student Health Center Systems
Report an issue with Health Center-specific software, systems, and devices
Call Center System Support (8x8 / Mitel / ShoreTel)
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Request changes or support with the configuration of 8x8 services
Data Center Storage Services
  1. Services
  2. Infrastructure Services
Request data restoration from network drive data backup (not individual client devices) or storage volume increase.
Online Tutoring
  1. Services
  2. Teaching, Learning & Classrooms
Virtual Computer Lab (by Apporto)
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Students can use their own devices to remotely access applications available in MSU Denver computer labs.
Software Request for Employees (Licensing & Installation for Desktop or Cloud Applications)
  1. Services
  2. Hardware, Software & Printing
  3. Software
Engage with ITS to renew or procure cloud-hosted applications or locally-installed software on faculty/staff computers, classrooms or labs.
RAVE Emergency Alerts
  1. Services
  2. Email & Calendar
Request assistance managing your RAVE emergency alert settings
Microsoft Teams - General Support
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Get support or report technical issues using Microsoft Teams.
Spreadsheet Server Access
  1. Services
  2. Administrative & Business Applications
  3. Banner
Request assistance with Spreadsheet Server, including new-user setup and installation.
Banner Workflow Modifications
  1. Services
  2. Administrative & Business Applications
  3. Banner
Business process owners can request changes to current Banner Workflows.
Classroom / Conference Room Issues (on-campus)
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Report technology issues in a classroom that affect teaching and learning success.
Workday Support
  1. Services
  2. Administrative & Business Applications
  3. Workday
Get Workday support from HR, Finance, and ITS.
Laptop & Peripheral Equipment Checkout (short term)
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Students, faculty and staff may check-out laptops and other technology peripherals on a short-term basis, per current ITS inventory.