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Services or Offerings?
NetID and/or Display Name Change
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
Request a change to your NetID or display name due to legal name changes.
Network drive access and permission modifications
  1. Services
  2. Communication & Collaboration
  3. Network Drives
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Online Tutoring
  1. Services
  2. Teaching, Learning & Classrooms
MSU Denver has contracted with a vendor to provide 24/7 virtual tutoring to supplement existing internal academic support available through the Tutoring Center, Writing Center, and Math Tutor Lab.
Shared Mailbox Creation and Delegate Access
  1. Services
  2. Email & Calendar
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
DNS requests
  1. Services
  2. Network & Wireless
Request for DNS changes (static IPs, etc.)
AppXtender: Create New or Modify Existing Application
  1. Services
  2. Administrative & Business Applications
  3. Banner
Existing application owners can request to create a new application or modify an existing application within Banner Document Manager (AppXtender).

THIS REQUEST FORM IS NOT INTENDED FOR ACCOUNT, ACCESS OR SECURITY REQUESTS.
If you need to request AppXtender security for an employee, please use the Expanded Banner permissions request form.
Request an Instructional Computing Environment (ICE) for a class
  1. Services
  2. Infrastructure Services
Faculty can request a virtual environment for delivering their courses.
Microsoft Teams for teaching and learning (class Teams)
  1. Services
  2. Teaching, Learning & Classrooms
Request assistance creating and managing a Microsoft Team for class lectures and collaboration
SharePoint Sites (Intranet)
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Report login issues or errors with a SharePoint (Intranet) site or request a new site.
Departmental Phone Requests
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Request conference phone, new main line number, delegate changes to main line numbers (SLAs), auto-attendant set-up, and voicemail configuration
Phone Extension requests for employees
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Request phone numbers for new employee(s); get voicemail help or delegate updates for current extensions.
Qualtrics Survey Transfer
  1. Services
  2. Communication & Collaboration
Request a survey transfer from a separated employee's account.
TeamDynamix Administration Requests
  1. Services
  2. IT Professional Services
  3. Service Management
Request permission changes for ITS technicians working in TDX.. Make requests or suggestions on major process areas in TDX (Service/Incidents, Change, Major Incident, Assets, Knowledge, Service Catalog, etc.) or Request permission changes for ITS technicians working in TDX.
Data Center Storage Services
  1. Services
  2. Infrastructure Services
Request data restoration from network drive data backup (not individual client devices) or storage volume increase.
Office 365 Distribution Group Request
  1. Services
  2. Email & Calendar
Request assistance creating or managing your distribution group in Office 365/Outlook