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Services or Offerings?
Shared Mailbox Creation and Delegate Access
  1. Services
  2. Email & Calendar
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Request assistance with email or shared calendars
  1. Services
  2. Email & Calendar
Get assistance with errors affecting your email or calendars!
Network drive access and permission modifications
  1. Services
  2. Communication & Collaboration
  3. Network Drives
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Desk phone or Skype for Business app - Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Seek help signing into your desk phone or report other questions or issues you are having with your phone.
Computer Lab Remote Access Tool (LabStats)
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Students can remotely access and use MSU Denver Computer Lab machines from their personal computer.
Access to a Tier 2 Migrated (Blackboard to Canvas) Course
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
This form is to request access to a Tier 2 migrated course selected by your Chair. If you are not sure if your course is part of the Tier 2 migration please contact your Department Chair. Once this form is filled out you will gain access to your migrated content within Canvas to be used for course development.
Request a LiquidFiles secure email account
  1. Services
  2. Email & Calendar
LiquidFiles is an email service that allows for secure transmission of sensitive data.
OneDrive - General Support
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Request assistance configuring or using OneDrive for Business.
DNS requests
  1. Services
  2. Network & Wireless
Request for DNS changes (static IPs, etc.)
Account (NetID) Life-Cycling Support
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
Students or staff that receive a notice their account will be deactivated can reach out for support and to ask further questions
Blackboard Archive File Request
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
Request a Blackboard Archive File after the decommissioning of Blackboard Learn.
YuJa Assistance
  1. Services
  2. Teaching, Learning & Classrooms
Request assistance installing or using the Yuja media platform.
Canvas NEW Third Party Software Integration request
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
Request a NEW Learning Management System (Canvas) integration with a third-party tool to support teaching and learning.
PJOBSUB / TJOBSUB access
  1. Services
  2. Infrastructure Services
Request PJOBSUB/TJOBSUB directory access or a password reset.
Lost or Stolen computer / device
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Report a lost or stolen MSU Denver device to ITS.