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Services or Offerings?
Shared Mailbox Creation and Delegate Access
  1. Services
  2. Email & Calendar
Request a shared mailbox that multiple people can manage; request permission changes to current Shared Mailboxes.
Request assistance with email or shared calendars
  1. Services
  2. Email & Calendar
Get assistance with errors affecting your email or calendars!
Network drive access and permission modifications
  1. Services
  2. Communication & Collaboration
  3. Network Drives
Employees can request access to their department's network drives. Supervisor and drive owners request access changes.
Desk phone or Skype for Business app - Report an Issue
  1. Services
  2. Communication & Collaboration
  3. Phones & Voicemail
Seek help signing into your desk phone or report other questions or issues you are having with your phone.
(Retired) Computer Lab Remote Access Tool (LabStats)
  1. Services
  2. Teaching, Learning & Classrooms
  3. Classrooms & Labs
Blackboard Course Archive File Request
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
Primary instructors and chairs can request a Archive File for courses taught in Blackboard as far back as Spring, 2018.
OneDrive - General Support
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Request assistance configuring or using OneDrive for Business.
Request a LiquidFiles secure email account
  1. Services
  2. Email & Calendar
LiquidFiles is an email service that allows for secure transmission of sensitive data.
DNS requests
  1. Services
  2. Network & Wireless
Request for DNS changes (static IPs, etc.)
Account (NetID) Life-Cycling Support
  1. Services
  2. User Accounts & Access
  3. Login & NetID Support
Students or staff that receive a notice their account will be deactivated can reach out for support and to ask further questions
PJOBSUB / TJOBSUB access
  1. Services
  2. Infrastructure Services
Request PJOBSUB/TJOBSUB directory access or a password reset.
Multimedia Digitization Request
  1. Services
  2. Teaching, Learning & Classrooms
This service is for faculty who need to request physical-format video be converted to digital format.
Canvas NEW Third Party Software Integration request
  1. Services
  2. Teaching, Learning & Classrooms
  3. Canvas
Request a NEW Learning Management System (Canvas) integration with a third-party tool to support teaching and learning.
Microsoft Teams - General Support
  1. Services
  2. Communication & Collaboration
  3. Office 365 apps (Teams, OneDrive, SharePoint, etc.)
Get support or report technical issues using Microsoft Teams.
Lost or Stolen computer / device
  1. Services
  2. Hardware, Software & Printing
  3. Hardware
Report a lost or stolen MSU Denver device to ITS.